Side-by-side comparison · 24 data points
SmartBulk lets admins and power users quickly view, update, and delete records in bulk across any standard or custom object — all using metadata-driven configuration. No code required. Save hours of manual work with one powerful Lightning component.
| SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object | 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI | |
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Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.
| Metric | SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object | 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 1.3k |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 1 | ★ 9 |
| Languages | 1 supported | 16 supported |
| Listed since | Apr 2026 | May 2016 |
SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object edges out 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object offers a free tier (free) while 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's 1,277-review base may include the workflow context that matches your specific use case better than SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object audit • 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit
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| Keyword | SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object | 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI |
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| services automation | Not ranked | #1 |
| marketing | Not ranked | #1 |
| messaging | Not ranked | #1 |
| mass delete | #4 | Not ranked |
| powerful forms | #111 | Not ranked |
No tracked changes.
SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object is the cheaper option — it offers a free plan (free). 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object has the higher average rating (5.0★ from 1 reviews) compared to 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI (4.9★ from 1,277 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object fits better if you prioritize rating consistency; 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has more onboarding documentation maturity (1,277 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI aligns more with early-stage and growth-mode stores (1,277 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object and 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SmartBulk – Mass Update, Mass Delete & Bulk Editing for Any Salesforce Object" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.