Side-by-side comparison · 24 data points
| Cloudingo | Zoom Contact Center for Service Cloud Voice | |
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Zoom Contact Center for Service Cloud Voice enables agents to access contact center functionality within Salesforce's Omni-Channel to increase agent productivity, providing them with an efficient and unified experience in a single place.
| Metric | Cloudingo: Remove duplicates and improve data quality | Zoom Contact Center for Service Cloud Voice |
|---|---|---|
| Rating | ★ 4.8 ★ | 2.0 ★ |
| Total reviews | ★ 559 | 1 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | ★ 9 | 6 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2012 | Sep 2025 |
Based on the data on this page, Cloudingo: Remove duplicates and improve data quality is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Zoom Contact Center for Service Cloud Voice's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Cloudingo: Remove duplicates and improve data quality at paid, Zoom Contact Center for Service Cloud Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Cloudingo: Remove duplicates and improve data quality has the larger user base (559 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zoom Contact Center for Service Cloud Voice's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Cloudingo: Remove duplicates and improve data quality; mid-market and enterprise admins with specific feature requirements should evaluate both — Zoom Contact Center for Service Cloud Voice's 1-review base may include the workflow context that matches your specific use case better than Cloudingo: Remove duplicates and improve data quality's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cloudingo: Remove duplicates and improve data quality audit • Zoom Contact Center for Service Cloud Voice audit
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| Keyword | Cloudingo | Zoom Contact Center for Service Cloud Voice |
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| contact | #10 | #392 |
Both Cloudingo: Remove duplicates and improve data quality and Zoom Contact Center for Service Cloud Voice offer paid plans only. Cloudingo: Remove duplicates and improve data quality starts at paid; Zoom Contact Center for Service Cloud Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.
Cloudingo: Remove duplicates and improve data quality has the higher average rating (4.8★ from 559 reviews) compared to Zoom Contact Center for Service Cloud Voice (2.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cloudingo: Remove duplicates and improve data quality holds the higher average rating (4.8★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Cloudingo: Remove duplicates and improve data quality has the deeper published review base (559 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Cloudingo: Remove duplicates and improve data quality typically suits early-stage and growth-mode teams based on its published review base (559 reviews). Zoom Contact Center for Service Cloud Voice typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cloudingo: Remove duplicates and improve data quality and Zoom Contact Center for Service Cloud Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoom Contact Center for Service Cloud Voice" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
