Side-by-side comparison · 24 data points
| Geopointe | Zoom Contact Center for Service Cloud Voice | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Zoom Contact Center for Service Cloud Voice enables agents to access contact center functionality within Salesforce's Omni-Channel to increase agent productivity, providing them with an efficient and unified experience in a single place.
| Metric | Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation | Zoom Contact Center for Service Cloud Voice |
|---|---|---|
| Rating | ★ 4.9 ★ | 2.0 ★ |
| Total reviews | ★ 931 | 1 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 3 | ★ 6 |
| Languages | 10 supported | 1 supported |
| Listed since | May 2010 | Sep 2025 |
Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Zoom Contact Center for Service Cloud Voice's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation at paid, Zoom Contact Center for Service Cloud Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zoom Contact Center for Service Cloud Voice's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — Zoom Contact Center for Service Cloud Voice's 1-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit • Zoom Contact Center for Service Cloud Voice audit
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| Last updated | — | — |
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| Keyword | Geopointe | Zoom Contact Center for Service Cloud Voice |
|---|---|---|
| plan | #1 | Not ranked |
| data from | #1 | Not ranked |
| insights and | #1 | Not ranked |
| cloud contact center | Not ranked | #4 |
| contact center | Not ranked | #12 |
Both Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation and Zoom Contact Center for Service Cloud Voice offer paid plans only. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation starts at paid; Zoom Contact Center for Service Cloud Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the higher average rating (4.9★ from 931 reviews) compared to Zoom Contact Center for Service Cloud Voice (2.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation holds the higher average rating (4.9★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). Zoom Contact Center for Service Cloud Voice typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation and Zoom Contact Center for Service Cloud Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoom Contact Center for Service Cloud Voice" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
