b+s Connects
b+s Connects: Elements gives enterprises the freedom to bring their own digital and AI front doors into Salesforce, using the Salesforce Bring Your Own Channel (BYOC) for Messaging. It allows Webex Connect-powered digital channels such as chat, SMS, and WhatsApp to route seamlessly into the Salesforce Omni-Channel interface, maintaining the agent experience your teams rely on. Elements makes it easy to unify digital messaging across Salesforce and non-Salesforce environments. It enables organizations to standardize on Webex Connect for orchestration while preserving a consistent agent desktop. With minimal setup and no rip-and-replace required, Elements is ideal for hybrid contact centers or those replacing legacy chat tools. Coming soon, b+s Connects: Elements will also support Webex AI Agent integration with Salesforce Agentforce. This will allow customer conversations to start with AI and transfer to human agents with full context, transcription, and Einstein-powered insights.
Top keywords
- salesforce5×3.50%
- elements4×2.80%
- agent3×2.10%
- ai3×2.10%
- digital3×2.10%
- webex3×2.10%
- bring2×1.40%
- chat2×1.40%
- connects2×1.40%
- connects elements2×1.40%
- messaging2×1.40%
- own2×1.40%
360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/
Top keywords
- sms9×5.88%
- etc3×1.96%
- text3×1.96%
- whatsapp3×1.96%
- automated2×1.31%
- campaigns2×1.31%
- cloud2×1.31%
- code2×1.31%
- email
