Can I migrate data between Sprout Social: Agent assistant for Service Cloud, Social Customer Care and Conga Composer | Document generation and reporting for Salesforce made easy?

Migration support varies by app and category. Sprout Social: Agent assistant for Service Cloud, Social Customer Care and Conga Composer | Document generation and reporting for Salesforce made easy both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sprout Social: Agent assistant for Service Cloud, Social Customer Care" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Sprout Social: Agent vs Conga Composer | — Salesforce

Sprout Social vs Conga Composer | Document generation and reporting for Salesforce made easy

Side-by-side comparison · 24 data points

Sprout Social

No rating yet

Customer care teams can move faster through their workflows with Agentforce’s accelerated, cross-channel insights. Sprout’s social data integrates into Service Cloud so Agentforce can populate a complete view of a customer’s engagement with your brand.

salesforcefree

Change

1. Listing metadata

Field-level data

	Sprout Social	Conga Composer \| Document generation and reporting for Salesforce made easy
Tagline	“Customer care teams can move faster through their workflows with Agentforce’s accelerated, cross-channel insights. Sprout’s social data integrates into Service Cloud so Agentforce can populate a complete view of a customer’s engagement with your brand. ”253 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	1097 / 2000 chars55% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Sprout Social	Conga

At a glance

8 metrics · auto-computed

Feature comparison between Sprout Social: Agent assistant for Service Cloud, Social Customer Care and Conga Composer | Document generation and reporting for Salesforce made easy
Metric	Sprout Social: Agent assistant for Service Cloud, Social Customer Care	Conga Composer \| Document generation and reporting for Salesforce made easy
Rating	—	4.7 ★
Total reviews	0	950
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	Feb 2025	Nov 2009

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Sprout Social: Agent assistant for Service Cloud, Social Customer Care's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Sprout Social: Agent assistant for Service Cloud, Social Customer Care offers a free tier (free) while Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Sprout Social: Agent assistant for Service Cloud, Social Customer Care's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Sprout Social: Agent assistant for Service Cloud, Social Customer Care's 0-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Sprout Social: Agent assistant for Service Cloud, Social Customer Care audit • Conga Composer | Document generation and reporting for Salesforce made easy audit

Listed	February 24, 2025	November 10, 2009

Last updated	—	—

Keyword	Sprout Social	Conga Composer \| Document generation and reporting for Salesforce made easy
sprout	#2	#3

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Sprout Social	Conga Composer \| Document generation and reporting for Salesforce made easy
Average rating	—	4.7 ★ (950)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

Sprout Social

No reviews yet.

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Sprout Social

Customer care teams and agents are often inundated with high volumes of inquiries with limited time and resources to offer solutions. Sprout Social and Agentforce unite to quickly unlock a holistic view of your customers so you can win and keep customers through exceptional customer care. Care teams see a more complete picture of a customer and uncover better solutions by prompting their Agentforce AI assistant for multi-channel insights. Agentforce can also summarize a case for an agent, saving them time scanning through complex back-and-forths and accelerating resolution times. With Sprout Social and Agentforce fueling a holistic customer view, your team will be empowered to win and keep customers with exceptional customer care. Agents will gain a deeper understanding of a customer’s engagement history from Agentforce insights that span across multiple different channels, including social media, email, phone and more. They can also personalize their responses to customers because Agentforce consolidates all details from past engagements and cases created on social channels.

Top keywords

agentforce6×3.68%
customer6×3.68%
care4×2.45%
customers4×2.45%
social4×2.45%
customer care3×1.84%
agents2×1.23%
care teams2×1.23%
channels2×1.23%
exceptional2×1.23%
exceptional customer2×1.23%
exceptional customer care2×1.23%

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send

Frequently asked

Common questions about this comparison

Is Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy cheaper?

Sprout Social: Agent assistant for Service Cloud, Social Customer Care is the cheaper option — it offers a free plan (free). Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy?

Conga Composer | Document generation and reporting for Salesforce made easy holds the higher average rating (4.7★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Sprout Social: Agent assistant for Service Cloud, Social Customer Care typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Sprout Social vs Conga Composer | Document generation and reporting for Salesforce made easy

Sprout Social

1. Listing metadata

Conga Composer | Document generation and reporting for Salesforce made easy

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy cheaper?

Should I choose Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy?

Which is faster to set up, Sprout Social: Agent assistant for Service Cloud, Social Customer Care or Conga Composer | Document generation and reporting for Salesforce made easy?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Sprout Social: Agent assistant for Service Cloud, Social Customer Care and Conga Composer | Document generation and reporting for Salesforce made easy?