Which has better reviews, Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Conga Composer | Document generation and reporting for Salesforce made easy has the higher average rating (4.7★ from 950 reviews) compared to Smart Order Refill Cartridge for B2C Commerce by OSF Digital (4.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Conga Composer | Document generation and reporting for Salesforce made easy holds the higher average rating (4.7★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). Smart Order Refill Cartridge for B2C Commerce by OSF Digital typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Migration support varies by app and category. Conga Composer | Document generation and reporting for Salesforce made easy and Smart Order Refill Cartridge for B2C Commerce by OSF Digital both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart Order Refill Cartridge for B2C Commerce by OSF Digital" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Conga Composer | vs Smart Order Refill — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Smart Order Refill Cartridge for B2C Commerce by OSF Digital

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·950reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Smart Order Refill Cartridge for B2C Commerce by OSF Digital
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Smart Order Refill is an order replenishment cartridge for Salesforce B2C Commerce Cloud that allows customers to create a subscription for their recurring purchases at self-selected frequencies.”195 chars
Description	961 / 2000 chars48% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Conga	OSF Digital, Summit Consulting Partner for Agentic Enterprise Transformation

At a glance

8 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Smart Order Refill Cartridge for B2C Commerce by OSF Digital
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Smart Order Refill Cartridge for B2C Commerce by OSF Digital
Rating	★ 4.7 ★	4.5 ★
Total reviews	★ 950	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	5
Languages	16 supported	1 supported
Listed since	Nov 2009	Mar 2023

AppRanks verdict

Generated from live data on this page

The call

Conga Composer | Document generation and reporting for Salesforce made easy edges out Smart Order Refill Cartridge for B2C Commerce by OSF Digital on rating (4.7★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Conga Composer | Document generation and reporting for Salesforce made easy at paid, Smart Order Refill Cartridge for B2C Commerce by OSF Digital at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smart Order Refill Cartridge for B2C Commerce by OSF Digital's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Smart Order Refill Cartridge for B2C Commerce by OSF Digital's 2-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Smart Order Refill Cartridge for B2C Commerce by OSF Digital audit

Listed	November 10, 2009	March 8, 2023

Last updated	—	—

3. Features

As listed by each developer

Conga Composer | Document generation and reporting for Salesforce made easy

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

Smart Order Refill Cartridge for B2C Commerce by OSF Digital

SUBSCRIPTION OPTION: Enable subscription orders on the product page level. The available interval for subscription orders can be customized in Business Manager.
NEW PRODUCTS AND DISCOUNTS: Shoppers can add a new product to an existing subscription and receive more products under one single subscription. You can reward customers with discounts for repeated subscription purchases.
CUSTOMER GROUP ACCESS: You are now able to set up customer group access on a product level. This means that you can activate subscriptions for certain products which will be visible only to selected customers, directly from Business Manager.
DASHBOARDS: Shoppers can manage their orders, edit, cancel and pause them from a dashboard made available under My Account. Merchants can manage all subscription orders and view details about each subscriptions through the reporting dashboard.
COMMITMENT SUBSCRIPTIONS: Shoppers can secure a better deal if they commit to a subscription for the specified timeframe that you’ve set. Rely on secure revenue and minimize the risk of canceled subscriptions.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Smart Order Refill Cartridge for B2C Commerce by OSF Digital
cloud	#1	Not ranked
salesforce cloud	#1	Not ranked
documents such	#1	Not ranked
to b2c commerce	Not ranked	#12
for b2c commerce	Not ranked	#12

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Smart Order Refill Cartridge for B2C Commerce by OSF Digital
Average rating	4.7 ★ (950)	4.5 ★ (2)
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Smart Order Refill Cartridge for B2C Commerce by OSF Digital

Smart Order Refill is an order replenishment cartridge that allows customers to create a subscription for their recurring purchases at self-selected frequencies. It makes it easy for ecommerce merchants to control their back-end business systems, optimize inventory levels, control stock-at-hand, avoid cash-flow issues, secure long-term recurring revenue and ensure sales continuity. Customer groups can be created in SFCC - a feature that is can be used to trigger campaigns and results in the promotions being applied such as discounts, free shipping and other benefits the merchant chooses. There are three ways to trigger a campaign in SFCC: customer groups, source codes and coupons. Make sure your customers never run out of stock while you capitalize on recurring orders and use customer data to optimize your distribution networks and obtain a unified commerce system. Improve customer satisfaction and customer relationships and increase the customer retention rate through relationship commerce that supports the shopping journey. In addition to the out of the box features, this cartridge can be further enhanced and customized, upon request, to fit your business specific requirements.

Top keywords

customer6×3.37%
recurring3×1.69%
business2×1.12%
cartridge2×1.12%
commerce2×1.12%
control2×1.12%
customer groups2×1.12%
customers

Conga Composer | Document generation and reporting for Salesforce made easy vs Smart Order Refill Cartridge for B2C Commerce by OSF Digital

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Smart Order Refill Cartridge for B2C Commerce by OSF Digital

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital cheaper?

Which has better reviews, Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Smart Order Refill Cartridge for B2C Commerce by OSF Digital?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Smart Order Refill Cartridge for B2C Commerce by OSF Digital?