Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
AfterShip Tracking Headless for B2C Commerce
Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery. Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence.
Top keywords
- customers2×3.39%
- delivery2×3.39%
- order2×3.39%
- order tracking2×3.39%
- shipment2×3.39%
- tracking2×3.39%
