Conga Composer | vs Litmus7 Order Returns — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Litmus7 Order Returns Cartridge for B2C Commerce

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·950reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

salesforcepaid

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1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Litmus7 Order Returns Cartridge for B2C Commerce
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“The Litmus7 Order Returns Cartridge for B2C Commerce enables merchants to allow customers initiate order returns from the storefront.”133 chars
Description	961 / 2000 chars48% used	879 / 2000 chars44% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Conga	Litmus7 Systems Consulting Inc.

At a glance

8 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Litmus7 Order Returns Cartridge for B2C Commerce
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Litmus7 Order Returns Cartridge for B2C Commerce
Rating	4.7 ★	—
Total reviews	950	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	★ 2 tiers
Listed features	★ 9	7
Languages	16 supported	1 supported
Listed since	Nov 2009	Mar 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Litmus7 Order Returns Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Litmus7 Order Returns Cartridge for B2C Commerce offers a free tier (free_to_install) while Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Litmus7 Order Returns Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Litmus7 Order Returns Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Litmus7 Order Returns Cartridge for B2C Commerce audit

Listed	November 10, 2009	March 9, 2023

Last updated	—	—

3. Features

As listed by each developer

Conga Composer | Document generation and reporting for Salesforce made easy

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

Litmus7 Order Returns Cartridge for B2C Commerce

Ability to initiate returns both at an order and line-item level from a user’s order history in the storefront.
Return window option at the product level and site level to set return duration for each product and storefront respectively.
Ability to add comments and select from a list of configurable return reasons for each return order.
Endpoint to print return labels after a return has been initiated.
Endpoint for the refund of returned order amount through a payment provider of your choice - currently comes integrated with Braintree
Customer notification via emails for each status change related to a return.
Merchant Reporting Dashboard, made available by extending the Business Manager, provides reporting, search functionality and the ability for customer service representatives to initiate returns on behalf of a customer.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Litmus7 Order Returns Cartridge for B2C Commerce
cloud	#1	Not ranked
salesforce cloud	#1	Not ranked
documents such	#1	Not ranked
return	Not ranked	#2
cartridge	Not ranked	#2

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Litmus7 Order Returns Cartridge for B2C Commerce
Average rating	4.7 ★ (950)	—
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Litmus7 Order Returns Cartridge for B2C Commerce

The Litmus7 Order Returns Cartridge for Salesforce Commerce Cloud (SFCC) enables SFCC merchants to allow customers to initiate order returns from the storefront. The cartridge takes care of the processes associated with order returns such as label printing, notifications and refunds. It features a Braintree integration to handle refunds which is easily customizable to accommodate a different payment provider. The cartridge comes bundled with a SFCC business manager extension cartridge which provides Customer Service Representatives with reporting features and necessary functionalities associated with returning an order. Fully built and customized by leveraging native Salesforce Commerce Cloud functionality, the cartridge can be further enhanced to fit specific business needs upon request. The cartridge is compatible with the latest versions of Site Genesis and SFRA.

Top keywords

cartridge6×4.88%
order4×3.25%
order returns3×2.44%
returns3×2.44%
sfcc3×2.44%
associated2×1.63%
business2×1.63%
cloud2×1.63%
commerce2×1.63%

Frequently asked

Common questions about this comparison

Is Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce cheaper?

Litmus7 Order Returns Cartridge for B2C Commerce is the cheaper option — it offers a free plan (free_to_install). Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce?

AppRanks cannot separate these two on rating, because neither publishes one. Conga Composer | Document generation and reporting for Salesforce made easy does carry the larger published review base (950 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). Litmus7 Order Returns Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Conga Composer | Document generation and reporting for Salesforce made easy vs Litmus7 Order Returns Cartridge for B2C Commerce

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Litmus7 Order Returns Cartridge for B2C Commerce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce cheaper?

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce?

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Litmus7 Order Returns Cartridge for B2C Commerce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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