Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Mustalinja for Salesforce
With MOONTALK CTI INTEGRATION, your mobile calls become powerful business tools. As soon as a call is made or received, the customer's information pops up automatically, so you can take notes and keep track right within Salesforce. It logs call details like duration and waiting times and allows for full reports inside Salesforce, offering a complete view of customer interactions. Plus, it's mobile-friendly, so your sales team can stay connected on the go. This integration is not just about communication; it's about turning every call into an opportunity to understand and serve your customers better, making your CRM a dynamic, valuable hub of customer insights.
Top keywords
- call3×2.86%
- customer2×1.90%
- integration2×1.90%
- it's2×1.90%
- salesforce2×1.90%
