Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

SightLane - Visibility and Monitoring for Salesforce Blind Spots has the higher average rating (5.0★ from 3 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,280 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

SightLane - Visibility and Monitoring for Salesforce Blind Spots holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). SightLane - Visibility and Monitoring for Salesforce Blind Spots typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SightLane - Visibility and Monitoring for Salesforce Blind Spots?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SightLane - Visibility and Monitoring for Salesforce Blind Spots both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SightLane - Visibility and Monitoring for Salesforce Blind Spots" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs SightLane — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs SightLane - Visibility and Monitoring for Salesforce Blind Spots

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SightLane - Visibility and Monitoring for Salesforce Blind Spots
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“SightLane’s advanced visibility and response platform empowers teams to track production process details, analyze them in real time, and take immediate resolution actions, leveraging powerful automations. Resolve issues faster and easier than ever before.”255 chars
Description	1182 / 2000 chars59% used	245 / 2000 chars12% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	SightLane LLC

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SightLane - Visibility and Monitoring for Salesforce Blind Spots
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SightLane - Visibility and Monitoring for Salesforce Blind Spots
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	3
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	★ 2 tiers
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	May 2016	Jun 2023

AppRanks verdict

Generated from live data on this page

The call

SightLane - Visibility and Monitoring for Salesforce Blind Spots edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

On pricing, SightLane - Visibility and Monitoring for Salesforce Blind Spots offers a free tier (freemium) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SightLane - Visibility and Monitoring for Salesforce Blind Spots's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to SightLane - Visibility and Monitoring for Salesforce Blind Spots; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than SightLane - Visibility and Monitoring for Salesforce Blind Spots's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • SightLane - Visibility and Monitoring for Salesforce Blind Spots audit

Listed	May 6, 2016	June 7, 2023

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

SightLane - Visibility and Monitoring for Salesforce Blind Spots

RESPOND FASTER WITH REAL-TIME VISIBILITY Give Admins and Developers unprecedented views into the most sophisticated production environment details. Eliminate disruptions, reduce issue research, and decrease Bug and Case resolution timelines up to 70%.
TRANSFORM ADMINS INTO ARCHITECTS SightLane Insights and Intelligence let non-technical resources solve big problems without architects or consultants. Capture & analyze Salesforce errors automatically. Validate Process results. Solve user mysteries.
RECOVER LOST OR WASTED TIME Turn 5-hour distractions into 5-minute fixes and stop losing hours or days to blind research and guessing. SightLane monitors result in less research, fewer meetings, and shorter down times for your team AND your users.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	SightLane - Visibility and Monitoring for Salesforce Blind Spots
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
empowers admins and	Not ranked	#5
production	Not ranked	#5

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs SightLane - Visibility and Monitoring for Salesforce Blind Spots

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

SightLane - Visibility and Monitoring for Salesforce Blind Spots

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

SightLane - Visibility and Monitoring for Salesforce Blind Spots · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or SightLane - Visibility and Monitoring for Salesforce Blind Spots?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and SightLane - Visibility and Monitoring for Salesforce Blind Spots?