Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Improved Usage Tracker - Free Adoption Dashboard
Track every user interaction across every page and sub-page - across all user types, including Salesforce Mobile and Experience Cloud. Gain actionable insights into real Salesforce adoption: - Monitor usage by Role, Profile, Location, and Department - Identify power users and those who need support - Spot quiet times for maintenance and releases - Pinpoint your most-used pages and sub-pages - Visualise adoption patterns across your Org - Add rich usage metrics to your existing dashboards Uprage to access advanced features like: - Geo-location tracking - Time-on-page insights - Link click tracking - In-app Nudges for proactive guidance All without browser extensions All data is stored securely within your Salesforce Org - fully under your control. You decide what’s captured, and built-in data maintenance tools help you manage storage.
Top keywords
- salesforce3×2.31%
- adoption2×1.54%
- data2×1.54%
- insights2×1.54%
- maintenance2×1.54%
- org2×1.54%
- tracking2×1.54%
- usage2×1.54%
- user2×1.54%
