Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Act On It - Free cheaper?

Act On It - Free is the cheaper option — it offers a free plan (free). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Act On It - Free typically suits early-stage and growth-mode teams based on its published review base (20 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Act On It - Free — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Act On It - Free

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Act On It - Free
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Notify the right people when Salesforce work needs action. Act On It is a 100% native alerting platform for cases, leads, opportunities, SLAs and custom objects: real-time alerts, one actionable inbox, 30+ ready-made alerts, live in minutes.”241 chars
Description	1182 / 2000 chars59% used	1085 / 2000 chars54% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Overlay Apps ltd

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Act On It - Free
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Act On It - Free
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	20
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	★ 9	6
Languages	16 supported	1 supported
Listed since	May 2016	Oct 2023

Listed	May 6, 2016	October 12, 2023

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Act On It - Free

What people are saying “If I could give 11 stars, I would. Amazing app.” "A 'hidden gem' on the AppExchange" — Salesforce Ben “What Salesforce alerts should be. Built my first in minutes.” “Changed how we handle SLAs. We’re finally proactive.”
One Actionable Inbox for Salesforce Work Everything your team needs to act on, in one searchable inbox. Visible until someone acts, actionable with a click. Preview, snooze, save, acknowledge or close alerts from anywhere in Salesforce or on mobile.
Proactive Alerts Monitor what changes, and what doesn't. Flag uncontacted leads, stalled opportunities, cases nearing SLA breach and growing queues. Notify the right person before work is missed.
Act Without Leaving the Inbox Every alert includes the right actions. Call, reply, approve, assign, comment or complete work from the inbox, on desktop or mobile.
Built-in Response Analytics See what happened after each alert: delivery, engagement, acknowledgement and response time from the moment the user was notified. Track sales follow-up, adoption, SLA compliance and responsiveness with no extra setup.

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Act On It - Free
alerts	#12	#12
poll	#18	#114

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Act On It - Free

We’re passionate Salesforce techies on a mission to fix an age-old problem: Important stuff gets missed. All the time. Why? Because the information your team needs is scattered everywhere - hidden behind tabs, buried in related lists, tucked away in reports and dashboards. People want to know: > What’s changed while I’ve been away? > What’s not happening that should be? > What have I forgotten to follow up on? > Who’s waiting on me to respond? And we thought… What if Salesforce had a built-in assistant that kept an eye on everything — and stepped in only when action was needed? Something that pulled everything that needs your attention into one organized, actionable place. Something that helped you catch what matters, before it slips. That idea turned into an obsession. That obsession became ... Act On It! Now, we help Salesforce teams stay focused, responsive, and productive - without the constant clicking, checking, or chasing. With Act On It, Salesforce becomes proactive. It notices things. It nudges you. It helps. And it does it all, right where you work.

Top keywords

salesforce4×2.23%
act2×1.12%
away2×1.12%
everything2×1.12%
obsession2×1.12%
something2×1.12%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Act On It - Free

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Act On It - Free

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Act On It - Free · 4 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Act On It - Free cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Act On It - Free?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Act On It - Free?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Act On It - Free?

Which works better for small vs large Salesforce AppExchange admins?

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