Centro: Achieve Full vs NPSP V4 — Salesforce

Centro vs NPSP V4

Side-by-side comparison · 24 data points

Centro

5.0·44reviews

The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!

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1. Listing metadata

Field-level data

	Centro	NPSP V4
Tagline	“The top-rated Slack, Microsoft Teams, and Salesforce integration on the AppExchange. An integration that works, and a customer-first support model to help you along the way. MS Teams and Slack Customers love our world-class support and pragmatic approach!”255 chars	“There is no out of the box Salesforce Experience Cloud based solution that allows volunteers to register and track their volunteering hours through a Self-Service portal. Our solution addresses this pain point.”210 chars
Description	1197 / 2000 chars60% used	1183 / 2000 chars59% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Centro LLC	LevelShift
Listed	November 30, 2020	July 17, 2023

At a glance

8 metrics · auto-computed

Feature comparison between Centro: Achieve Full Control Between Slack and Salesforce and NPSP V4
Metric	Centro: Achieve Full Control Between Slack and Salesforce	NPSP V4
Rating	5.0 ★	—
Total reviews	44	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	2 tiers	—
Listed features	★ 9	4
Languages	1 supported	1 supported
Listed since	Nov 2020	Jul 2023

Last updated	—	—

3. Features

As listed by each developer

Centro

View every Slack or Microsoft Teams channel connected to a Salesforce record in one place. Create channels for important customer conversations, surface them in Salesforce with Centro Linked Records, and save hours spent catching up.
Bring Salesforce records into Slack or Microsoft Teams so your team can act in seconds. Build custom notifications with Flow, or let users create their own with Centro Nudges. Notify, respond, and move work forward faster.
Keep Salesforce updated from wherever conversations happen. Create cases or tasks from Slack and Microsoft Teams messages using custom forms, automatically deflect common requests, and streamline even more workflows.
Agentforce for Teams: Access Agentforce directly in Microsoft Teams. Get trusted answers, ask follow-up questions, receive proactive alerts, and update Salesforce records using natural language.
Swarming for Teams: Create Salesforce case swarms in Microsoft Teams with one click. Collaborate, edit records, track updates, and resolve customer issues faster without duplicating work.
Salesforce Channels for Teams: Connect Microsoft Teams chats and channels to any Salesforce record. Collaborate in context, add participants, edit records, and associate shared files with the right opportunity or case.
Support Customers in Slack Connect: Let customers create and manage Salesforce cases from Slack Connect. Route requests, sync messages and status updates, support agent replies, and share surveys—all within the conversation.
Embedded Slack in Experience Cloud: Embed record-linked Slack conversations in Experience Cloud. Users can message and @mention teammates from Salesforce while keeping discussions synchronized across Slack and the customer experience.
Centro Broadcasts lets you send bulk messages to customers, partners, vendors, or internal teams through Slack Connect or Microsoft Teams. Get notified about responses and track every engagement in one place.

NPSP V4

Self-service: Empower volunteers with seamless self-service registration and sign-up options.
Flexible: Accommodate all volunteers with a flexible portal for public and private users.
Mark attendance: Streamline attendance submission for registered events.
Personalization: Personalize the volunteer experience with customized metrics upon login.

Keyword	Centro	NPSP V4
keeping teams	#2	Not ranked
slack	#2	Not ranked
microsoft teams	#3	Not ranked
volunteer	Not ranked	#3
volunteers	Not ranked	#3

7. App details

Long-form description · keyword frequency

Centro

Surround your customer with the team with data and actions. This is the Salesforce, Slack, and Microsoft Teams integration you've been waiting for. Centro saves you hours, increases customer satisfaction, and gives comfort that everything is tied to Salesforce. Keep everything Centro-lized. 🔗 Linked Salesforce records to discover, organize, and engage Slack or MS Teams inside Salesforce. 🧙 Smart channel summary. Spend less time reading and more time engaging. ✨ Agentforce Agents in MS Teams! 🦾 Automate anything in Slack and MS Teams. Create and manage Channels and Chats using Salesforce Flow and our workplace chat triggers 📝 Create Salesforce Forms in Slack or MS Teams, leveraging a shared Salesforce connection. Let anyone in Slack Connect log a Case, for example 😬 Replace Chatter with Slack or MSTeams, embedded in any Salesforce record. A mini-chat client inside of Salesforce! ☁️ We are 100% focused on the Salesforce, Slack, and Microsoft Teams platforms Centro is a truly native UI and workflow experience inside Salesforce, Slack, and Microsoft Teams. One horizontal app to manage. Build out any use case you can imagine, get started today with a 14-day free trial!

Top keywords

salesforce11×6.08%
slack8×4.42%
teams7×3.87%
ms4×2.21%
ms teams4×2.21%
inside3×1.66%
microsoft3×1.66%
microsoft teams3×1.66%
salesforce slack3×1.66%
slack and microsoft3×1.66%
case2×1.10%
centro2×1.10%

NPSP V4

Discover a groundbreaking solution for volunteer management that surpasses all others on Salesforce Experience Cloud. Our platform is an intuitive portal for volunteers to sign up and effortlessly track their volunteering hours. We have recreated the Volunteers for Salesforce (V4S) managed package, and it leverages the Experience Cloud portal, custom flows, reports/dashboards, Salesforce enhanced related list managed package, and custom fields to transform the package into a robust experience. It offers: Streamlined Volunteer Data Capture: Capture volunteer information through user-friendly forms, performing duplicate checks for accurate record creation. Seamless Volunteer Job Sign-ups: Volunteers can easily browse and sign up for available opportunities. Effortless Volunteering Hour Tracking: Volunteers can easily log their hours, simplifying record-keeping. Personalized Volunteer Experience: Provide volunteers with a personalized portal to update their details, view their volunteering efforts, and stay informed about upcoming activities. Revolutionize your volunteer management experience on Salesforce Experience Cloud. Experience the future of volunteer tracking!

Top keywords

experience7×4.58%
volunteer7×4.58%
volunteers5×3.27%
salesforce4×2.61%
cloud3×1.96%
experience cloud3×1.96%
package3×1.96%
portal3×1.96%

Frequently asked

Common questions about this comparison

Is Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4 cheaper?

NPSP V4 is the cheaper option — it offers a free plan (free). Centro: Achieve Full Control Between Slack and Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4?

AppRanks cannot separate these two on rating, because neither publishes one. Centro: Achieve Full Control Between Slack and Salesforce does carry the larger published review base (44 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4?

Both apps are one-click installs from the Salesforce AppExchange. Centro: Achieve Full Control Between Slack and Salesforce has the deeper published review base (44 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Centro: Achieve Full Control Between Slack and Salesforce typically suits early-stage and growth-mode teams based on its published review base (44 reviews). NPSP V4 typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Centro: Achieve Full Control Between Slack and Salesforce and NPSP V4?

Migration support varies by app and category. Centro: Achieve Full Control Between Slack and Salesforce and NPSP V4 both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NPSP V4" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Centro vs NPSP V4

Centro

1. Listing metadata

NPSP V4

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Centro · 1 changes

NPSP V4 · 0 changes

7. App details

Frequently asked

Is Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4 cheaper?

Should I choose Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4?

Which is faster to set up, Centro: Achieve Full Control Between Slack and Salesforce or NPSP V4?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Centro: Achieve Full Control Between Slack and Salesforce and NPSP V4?

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