Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Donation Receipts & Acknowledgements?

Donation Receipts & Acknowledgements holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Donation Receipts & Acknowledgements typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Donation Receipts & — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Donation Receipts & Acknowledgements

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Donation Receipts & Acknowledgements
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“The ideal solution for nonprofits to efficiently manage tax receipts for donations, ensuring compliance with CRA and IRS regulations. Built on Salesforce and NPSP, it offers customizable features to accommodate both simple and complex receipting needs.”252 chars
Description	1182 / 2000 chars59% used	570 / 2000 chars28% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Cascadia Cloud Solutions

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Donation Receipts & Acknowledgements
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Donation Receipts & Acknowledgements
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	8
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	6
Languages	16 supported	1 supported
Listed since	May 2016	Oct 2025

AppRanks verdict

Generated from live data on this page

The call

Donation Receipts & Acknowledgements edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Donation Receipts & Acknowledgements at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Donation Receipts & Acknowledgements's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Donation Receipts & Acknowledgements; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than Donation Receipts & Acknowledgements's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Donation Receipts & Acknowledgements audit

Listed	May 6, 2016	October 9, 2025

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Donation Receipts & Acknowledgements

Boost nonprofit efficiency with streamlined tax receipting. Easily generate, void, and issue replacement tax receipts with one or two clicks.
Enhance donor stewardship and relationships with personalized tax receipts. Easily customize templates based on donor levels, campaigns, and more to boost donor engagement and retention.
Gain valuable insights and track tax receipts effortlessly with built-in dashboards and reports. Stay audit-ready with comprehensive overviews to ensure CRA and IRS compliance and streamline your processes.
Designed to be easy to customize, easy to maintain, and powerful enough for sophisticated stewardship and automation logic. Perfect for the busy system administrator and the accidental admin.
Built for small to large nonprofits, with optimized generation and deliverability to keep high volume receipting fast and reliable.
Independently reviewed by B.I.G. Charity Law Group for compliance with CRA charitable receipting requirements, a Canadian charity law firm.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Donation Receipts & Acknowledgements
cascadia	#5	#2
compliance with cra	#8	#1
irs compliance	#10	#1

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Donation Receipts & Acknowledgements

Cascadia Receipting simplifies your nonprofit’s tax receipting and acknowledgement process. Fully integrated with the Nonprofit Success Pack (NPSP), it handles both simple and complex receipting scenarios while ensuring CRA and IRS compliance. With easy-to-use functionality, you can personalize tax receipt messages and enhance your brand presence using our customizable templates. Cascadia Receipting automates the tax receipting process, boosting efficiency for your organization. Let us handle your tax receipts so you can focus on what truly matters—your mission.

Top keywords

receipting5×6.33%
tax4×5.06%
cascadia2×2.53%
cascadia receipting2×2.53%
nonprofit2×2.53%
process2×2.53%
tax receipting2×2.53%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Donation Receipts & Acknowledgements

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Donation Receipts & Acknowledgements

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Donation Receipts & Acknowledgements · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Donation Receipts & Acknowledgements cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Donation Receipts & Acknowledgements?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Donation Receipts & Acknowledgements?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Donation Receipts & Acknowledgements?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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