Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
AC B2B Commerce OrderPad
AC B2B Commerce OrderPad enables B2B sellers' agents to create B2B orders on behalf of their B2B customers. Agents can quickly create orders without leaving their Salesforce profiles. Just select a customer's account or contact record and start adding products! Customize and configure your checkout flow the way you like. AC OrderPad will work with any eCommerce flow that's configured in your org. The owner of the created order is the B2B Customer; the company agent's name is also reflected on the order. This allows both companies and their B2B customers to track and easily find all the orders created by agents on behalf of their customers. This functionality is also useful for B2B sellers' sales representatives when they promote sales / discounts to customers, which are often time-limited, so they can quickly create an order on behalf of the customer.
Top keywords
- b2b7×5.00%
- customers4×2.86%
- agents3×2.14%
- behalf3×2.14%
- order3×2.14%
- orders3×2.14%
- ac2×1.43%
- b2b customers2×1.43%
- b2b sellers'2×1.43%
- created
