Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or AC B2B Commerce OrderPad cheaper?

AC B2B Commerce OrderPad is the cheaper option — it offers a free plan (free). Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). AC B2B Commerce OrderPad typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Girik SMS & CTI vs AC B2B Commerce — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs AC B2B Commerce OrderPad

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforcepaid

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1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	AC B2B Commerce OrderPad
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“The AC B2B Commerce OrderPad app is an easy-to-use solution that enables B2B sellers’ agents to create B2B orders on behalf of their B2B customers internally in just a few clicks, without leaving Salesforce. 100% native to Salesforce, built on force.com.”254 chars
Description	1084 / 2000 chars54% used	868 / 2000 chars43% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	Advanced Communities
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and AC B2B Commerce OrderPad
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	AC B2B Commerce OrderPad
Rating	5.0 ★	—
Total reviews	32	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jan 2025	Oct 2022

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

AC B2B Commerce OrderPad

Create orders internally w/ just a few clicks, without leaving Salesforce Use Order Summaries to monitor / track your online orders & get detailed summaries for each order…all in one place
Simply create a new order based on previous data, edit it if needed, and send for payment Manage shopping carts & monitor all orders easily. Increase revenue by tracking abandoned carts & recovering them
Stay updated, access order information and track your shopping cart data as their status, amounts, billing addresses, etc Salesforce native and integrated with Salesforce B2B Commerce and Order Management Systems

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	AC B2B Commerce OrderPad
cti telephony	#3	Not ranked
call logging	#3	Not ranked
without leaving	Not ranked	#6
telephony	#9	Not ranked
ac partner	Not ranked	#12

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

AC B2B Commerce OrderPad

AC B2B Commerce OrderPad enables B2B sellers' agents to create B2B orders on behalf of their B2B customers. Agents can quickly create orders without leaving their Salesforce profiles. Just select a customer's account or contact record and start adding products! Customize and configure your checkout flow the way you like. AC OrderPad will work with any eCommerce flow that's configured in your org. The owner of the created order is the B2B Customer; the company agent's name is also reflected on the order. This allows both companies and their B2B customers to track and easily find all the orders created by agents on behalf of their customers. This functionality is also useful for B2B sellers' sales representatives when they promote sales / discounts to customers, which are often time-limited, so they can quickly create an order on behalf of the customer.

Top keywords

b2b7×5.00%
customers4×2.86%
agents3×2.14%
behalf3×2.14%
order3×2.14%
orders3×2.14%
ac2×1.43%
b2b customers2×1.43%
b2b sellers'2×1.43%
created

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs AC B2B Commerce OrderPad

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

AC B2B Commerce OrderPad

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or AC B2B Commerce OrderPad cheaper?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or AC B2B Commerce OrderPad?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or AC B2B Commerce OrderPad?

Which works better for small vs large Salesforce AppExchange admins?

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