Side-by-side comparison · 24 data points
| Kavkom | Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.
| Metric | Kavkom | Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 10 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 2 supported | 1 supported |
| Listed since | Aug 2022 | Nov 2020 |
Based on the data on this page, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Kavkom's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Kavkom at paid, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording; mid-market and enterprise admins with specific feature requirements should evaluate both — Kavkom's 0-review base may include the workflow context that matches your specific use case better than Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Kavkom audit • Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording audit
| Last updated | — | — |
|---|
| Keyword | Kavkom | Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording |
|---|---|---|
| telephony | #8 | #7 |
| dialer | Not ranked | #7 |
| the 500 following | Not ranked | #10 |
Both Kavkom and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording offer paid plans only. Kavkom starts at paid; Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording does carry the larger published review base (10 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording has the deeper published review base (10 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Kavkom typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Kavkom and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kavkom" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.