Is Who Is Currently Looking at My Case or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Who Is Currently Looking at My Case is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Who Is Currently Looking at My Case or Vonage Premier for Salesforce Voice Contact Center and CTI?

Vonage Premier for Salesforce Voice Contact Center and CTI has the higher average rating (4.9★ from 1,042 reviews) compared to Who Is Currently Looking at My Case (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Who Is Currently Looking at My Case or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Who Is Currently Looking at My Case fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Who Is Currently Looking at My Case or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Who Is Currently Looking at My Case typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Who Is Currently Looking at My Case and Vonage Premier for Salesforce Voice Contact Center and CTI?

Migration support varies by app and category. Who Is Currently Looking at My Case and Vonage Premier for Salesforce Voice Contact Center and CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Who Is Currently Looking at My Case" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Who Is Currently vs Vonage Premier for — Salesforce

Who Is Currently Looking at My Case vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Who Is Currently Looking at My Case

4.2·5reviews

Notifies when another users is Viewing the same record, Monitor all Case currently accessed by your colleagues. Instructions > https://sites.google.com/view/adelforce/products-services/who-is-looking

Shopifyfree

Change

1. Listing metadata

Field-level data

	Who Is Currently Looking at My Case	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“Notifies when another users is Viewing the same record, Monitor all Case currently accessed by your colleagues. Instructions > https://sites.google.com/view/adelforce/products-services/who-is-looking”199 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	108 / 2000 chars5% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	enfrites	en
Platforms	Shopify	Shopify
Developer	adelforce	Vonage

At a glance

9 metrics · auto-computed

Feature comparison between Who Is Currently Looking at My Case and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Who Is Currently Looking at My Case	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	4.2 ★	★ 4.9 ★
Total reviews	5	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	4 supported	1 supported
Listed since	Jul 2022	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Who Is Currently Looking at My Case's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Who Is Currently Looking at My Case offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Who Is Currently Looking at My Case's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Who Is Currently Looking at My Case's 5-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Who Is Currently Looking at My Case audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Listed	July 5, 2022	May 22, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Who Is Currently Looking at My Case	Vonage Premier for Salesforce Voice Contact Center and CTI
the world	Not ranked	#1
cloud seamlessly integrate	Not ranked	#1
cloud voice	Not ranked	#1
the same	#3	Not ranked

Who Is Currently Looking at My Case vs Vonage Premier for Salesforce Voice Contact Center and CTI

Who Is Currently Looking at My Case

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked