Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Vonage Communication Platform for Salesforce?

Vonage Communication Platform for Salesforce holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). Vonage Communication Platform for Salesforce typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Conga Composer | vs Vonage Communication — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Vonage Communication Platform for Salesforce

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·950reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Vonage Communication Platform for Salesforce
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Vonage Conversations for Salesforce include supported user widgets for Service and Sales Clouds and was recently expanded to also include Marketing Cloud. Quick and easy installation, for sales and service users, or add drag-and-drop marketing actions. ”254 chars
Description	961 / 2000 chars48% used	743 / 2000 chars37% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+5 more
Platforms	Salesforce	Salesforce
Developer	Conga

At a glance

8 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Vonage Communication Platform for Salesforce
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Vonage Communication Platform for Salesforce
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 950	2
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	★ 9	5
Languages	16 supported	10 supported
Listed since	Nov 2009	Nov 2023

AppRanks verdict

Generated from live data on this page

The call

Vonage Communication Platform for Salesforce edges out Conga Composer | Document generation and reporting for Salesforce made easy on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

On pricing, Vonage Communication Platform for Salesforce offers a free tier (free) while Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Vonage Communication Platform for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Vonage Communication Platform for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Conga Composer | Document generation and reporting for Salesforce made easy's 950-review base may include the workflow context that matches your specific use case better than Vonage Communication Platform for Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Vonage Communication Platform for Salesforce audit

Listed	November 10, 2009	November 28, 2023

Last updated	—	—

3. Features

As listed by each developer

Conga Composer | Document generation and reporting for Salesforce made easy

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

Vonage Communication Platform for Salesforce

ACHIEVE CONVERSATION CONTINUITY Conveniently engage your customers from the Salesforce Marketing, Service, and Sales Clouds within your CRM while seamlesly blending AI and live agents.
EASE OF USE Designed for Salesforce Sales & Service Cloud, and Salesforce Marketing Cloud, conversations are saved in Salesforce objects. You can set up the app in minutes using the installation tool, and users can add the messaging widget anywhere.
FLEXIBILITY Every business has their own process. That’s why we built the app to be customizable using native Salesforce tools. You can message-enable any Salesforce object, including custom objects, and build any type of workflows.
SCALABILITY The app works well with any third-party application or contact center that supports Salesforce infrastructure, such as Vonage Contact Center or Vonage AI Studio, to enable real-time agent support or AI-driven Virtual Assistants.
INTEGRATION SIMPICITY The package functionality can be utilized as part of Agentforce actions, Salesforce Marketing, Service, Sales and Financial Services Clouds and prompt templates.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Vonage Communication Platform for Salesforce
chatbot	#93	#33

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Vonage Communication Platform for Salesforce
Average rating	4.7 ★ (950)	5.0 ★ (2)
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Vonage Communication Platform for Salesforce

Turn your Salesforce into a personalized engagement tool. Thanks to Vonage Conversations for Salesforce, you can reach customers at scale across SMS, MMS, WhatsApp and RCS from the Salesforce CRM — and seamlessly blend bots and agents. It’s all about the customer experience. For more information: https://www.vonage.com/communications-apis/conversations-salesforce/ Increase customer interactions. Put your customers at ease with immediate chat-based interactions on their favorite channels. Build personalized conversations. Allow your entire team to access customer chat histories and join the conversation. Optimize engagement and productivity. Automate conversations with chatbots and route to the right agent for quicker service.

Top keywords

conversations3×2.97%
customer3×2.97%
salesforce3×2.97%
customers2×1.98%
engagement2×1.98%
interactions2×1.98%
personalized2×1.98%
vonage2×1.98%

Conga Composer | Document generation and reporting for Salesforce made easy vs Vonage Communication Platform for Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Vonage Communication Platform for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Vonage Communication Platform for Salesforce cheaper?

Which has better reviews, Conga Composer | Document generation and reporting for Salesforce made easy or Vonage Communication Platform for Salesforce?

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Vonage Communication Platform for Salesforce?

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Vonage Communication Platform for Salesforce?

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Which works better for small vs large Salesforce AppExchange admins?

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