Live Presence Suite vs Cloudingo: Remove — Salesforce

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud vs Cloudingo

Side-by-side comparison · 24 data points

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

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Premium automated chat (a chatbot, but much more advanced) that feels like human interaction. Helpful, sympathetic and empathic. Unique LLM technology combined with intelligent conversation design. Seamless integration with ServiceCloud (CRM & live chat)

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1. Listing metadata

Field-level data

	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud	Cloudingo
Tagline	“Premium automated chat (a chatbot, but much more advanced) that feels like human interaction. Helpful, sympathetic and empathic. Unique LLM technology combined with intelligent conversation design. Seamless integration with ServiceCloud (CRM & live chat)”254 chars	“Salesforce deduplication and data quality made easy. Find, merge, and prevent duplicates in Salesforce with admin-friendly, no-code tools. Maintain clean, trusted data for automation, reporting, and AI readiness. FREE TRIAL ►cloudingo.com ”243 chars
Description	1197 / 2000 chars60% used	1119 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfrdees	en
Platforms	Salesforce	Salesforce
Developer	Live Presence B.V.	Symphonic Source, dba Cloudingo

At a glance

8 metrics · auto-computed

Feature comparison between Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud and Cloudingo: Remove duplicates and improve data quality
Metric	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud	Cloudingo: Remove duplicates and improve data quality
Rating	—	4.8 ★
Total reviews	0	559
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers
Listed features	9	9
Languages	5 supported	1 supported
Listed since	Jul 2023	Oct 2012

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Cloudingo: Remove duplicates and improve data quality is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud at paid, Cloudingo: Remove duplicates and improve data quality at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Cloudingo: Remove duplicates and improve data quality has the larger user base (559 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Cloudingo: Remove duplicates and improve data quality; mid-market and enterprise admins with specific feature requirements should evaluate both — Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0-review base may include the workflow context that matches your specific use case better than Cloudingo: Remove duplicates and improve data quality's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud audit • Cloudingo: Remove duplicates and improve data quality audit

Listed	July 18, 2023	October 2, 2012

Last updated	—	—

3. Features

As listed by each developer

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Founders of Intelligent Automated Chat. A premium customer-friendly automated chat solution. Over 20 years of experience with organizations in the field of retail, marketplaces, telecom, media, insurance and governments
We design human conversations. Authentic dialogue makes the difference. We offer automated chat that feels like real, human interaction. Helpful, sympathetic and empathic. We are therefore a very efficient alternative for the traditional contact center.
Unparalleled Technology. Remains incredibly cool during peak moments. From customer services, to streamlining workflow processes, or conducting sales. So powerful and fast that we can effortlessly handle thousands of conversations at once.
Short time to market. The implementation will usually take around 12 weeks (until ‘live’). Our intent recognition is based on over 100 million conversations and is standard included. Specific company-related content will be swiftly added and updated.
Real Intelligence (RI) as opposed to AI generated content. We use human intelligence. The client keeps total control over the automated conversations, and answers are checked by human eyes/brains before publishing; compliant with rules and regulations.
Plug-in architecture. Combining and using different information systems, live chat systems or CRM systems is no problem at all thanks to the flexible use of standard and custom plugins. We have extensive experience with open standards (SOAP, JSON, WDDX).
Minimal IT-footprint. Our technology operates completely stand-alone. A chat solution runs directly on the operating system and does not rely on third-party software such as middleware, .NET or Java. This guarantees maximum compatibility and performance.
Enabling ad hoc content. We facilitate you to swiftly adjust the conversations in the event of an external malfunction or other ad hoc situation. Without loss of time and immediately relieving pressure on the other communication channels.
Contact us! Be aware that the 'Get it now' button doesn't work for contacting us. If you're interested, please contact us via [email protected]

Cloudingo

MERGE DUPLICATES & CONVERT RECORDS Merge records using customizable filters, flexible rules, and various matching styles without losing critical business data. Easily Convert Leads to Contacts.
REAL-TIME MERGE & AUTOMATION Merge duplicates in real-time for Leads, Contacts, or Accounts, or schedule Cloudingo to automatically run in the background.
DEDUPE IMPORT FILES & VALIDATE ADDRESSES Mass import data and scan for duplicates, create new records, and update ones that already live in Salesforce. Verify and standardize U.S. addresses.
UNDO & RESTORE MERGES Automatically backup your data and unmerge records if needed, returning them to their original state. Avoid costly mistakes with a recovery solution for your Salesforce data.
CONNECT SYSTEMS VIA API Master data management via Cloudingo’s data integration to shuttle and cleanse incoming data, and/or updating external systems.
SECURITY & HEALTH VISIBILITY Track critical changes across logins, apps, permissions, and API usage with automated alerts and concise insights that help you take action faster.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud	Cloudingo
salesforce data	Not ranked	#1
inventory management	Not ranked	#1
management system	Not ranked	#2
intelligent	#9	Not ranked
chatbot	#30	Not ranked

6. App details

Long-form description · keyword frequency

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Live Presence Suite is a standard automated chat solution that serves large scale customer service departments, while meeting all IT-architecture and business requirements. Behind a simple chat window hides an sophisticated, intelligent brain. This large language model is fed with more than 100 million conversations since 2008. Think of a chatbot, but far more advanced and intelligent. All automated chat-content is verified/compliant. Our chat can effortlessly handle thousands of conversations at once during peak loads and in several languages. We help our customers end-users personally and specifically in their client-situation in an automated way. The conversation uses the CRM-data of ServiceCloud or SalesCloud, for tailormade reasoning and answering the customer, and has a seamless integration with SF Live Chat. This contributes to a result-oriented solution that saves money and satisfies customers. Our solution has proven to be able to do the work of 1.000 FTE with a single automated chat solution, while it resolves over 89% of customer related questions automatically (C-SAT: 8,2/10). In such cases every invested euro in our solution has lead to a saving of 175 euros.

Top keywords

chat5×2.72%
automated4×2.17%
customer3×1.63%
automated chat2×1.09%
conversations2×1.09%
customers2×1.09%
intelligent2×1.09%
large2×1.09%
live2×1.09%
while2×1.09%

Cloudingo

Managing Salesforce data is complex—but Cloudingo simplifies it by cleaning up data for AI inside Salesforce and streamlining comprehensive data management and data manipulation. ● Overcome Data Challenges: Eliminate duplication, inconsistencies, data decay, and human errors with our powerful, customizable solution for deduplication and data cleansing. ● Advanced Matching & Duplicate Management: Easily find duplicate contacts, leads, accounts, and person accounts. Leverage customizable filters and matching options—exact, fuzzy, or synonym-based—to merge duplicates in real time, manually, or via mass merge. ● Beyond Deduplication: Import data without creating duplicates, mass convert leads, update/delete records, migrate data, and undo merges while preserving critical information like notes, attachments, and relationships. ● Cloudingo Intelligence: Security, Health, and Org Monitoring: Gain visibility into logins, permissions, installed apps, API usage, and system changes with a unified dashboard that surfaces risks early and improves governance. ► 10-DAY FREE TRIAL – Click GET IT NOW cloudingo.com

Top keywords

data9×6.16%
cloudingo3×2.05%
accounts2×1.37%
customizable2×1.37%
deduplication2×1.37%
duplicate2×1.37%
duplicates2×1.37%
leads2×1.37%
management

Frequently asked

Common questions about this comparison

Is Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality cheaper?

Both Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud and Cloudingo: Remove duplicates and improve data quality offer paid plans only. Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud starts at paid; Cloudingo: Remove duplicates and improve data quality starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality?

AppRanks cannot separate these two on rating, because neither publishes one. Cloudingo: Remove duplicates and improve data quality does carry the larger published review base (559 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality?

Both apps are one-click installs from the Salesforce AppExchange. Cloudingo: Remove duplicates and improve data quality has the deeper published review base (559 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Cloudingo: Remove duplicates and improve data quality typically suits early-stage and growth-mode teams based on its published review base (559 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud vs Cloudingo

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

1. Listing metadata

Cloudingo

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality cheaper?

Should I choose Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality?

Which is faster to set up, Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud or Cloudingo: Remove duplicates and improve data quality?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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