Should I choose Salesforce Adoption Dashboards or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

AppRanks cannot separate these two on rating, because neither publishes one. Salesforce Adoption Dashboards does carry the larger published review base (844 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Salesforce Adoption Dashboards or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Both apps are one-click installs from the Salesforce AppExchange. Salesforce Adoption Dashboards has the deeper published review base (844 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Salesforce Adoption Dashboards typically suits early-stage and growth-mode teams based on its published review base (844 reviews). Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Salesforce Adoption Dashboards and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Migration support varies by app and category. Salesforce Adoption Dashboards and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Salesforce Adoption vs Live Presence Suite — Salesforce

Salesforce Adoption Dashboards vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Side-by-side comparison · 24 data points

Salesforce Adoption Dashboards

4.6·844reviews

Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.

salesforcefree

Change

1. Listing metadata

Field-level data

	Salesforce Adoption Dashboards	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Tagline	“Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.”255 chars	“Premium automated chat (a chatbot, but much more advanced) that feels like human interaction. Helpful, sympathetic and empathic. Unique LLM technology combined with intelligent conversation design. Seamless integration with ServiceCloud (CRM & live chat)”254 chars
Description	912 / 2000 chars46% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdees
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	Live Presence B.V.

At a glance

8 metrics · auto-computed

Feature comparison between Salesforce Adoption Dashboards and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Metric	Salesforce Adoption Dashboards	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
Rating	4.6 ★	—
Total reviews	844	0
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	5 supported
Listed since	Oct 2011	Jul 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Salesforce Adoption Dashboards is the stronger choice for most Salesforce AppExchange admins — 4.6★ vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Salesforce Adoption Dashboards offers a free tier (free) while Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Salesforce Adoption Dashboards has the larger user base (844 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Salesforce Adoption Dashboards; mid-market and enterprise admins with specific feature requirements should evaluate both — Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud's 0-review base may include the workflow context that matches your specific use case better than Salesforce Adoption Dashboards's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Salesforce Adoption Dashboards audit • Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud audit

Listed	October 26, 2011	July 18, 2023

Last updated	—	—

3. Features

As listed by each developer

Salesforce Adoption Dashboards

Relevant user login history and trending
Adoption of key Salesforce.com features
Adoption of critical sales and marketing productivity enhancers

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Founders of Intelligent Automated Chat. A premium customer-friendly automated chat solution. Over 20 years of experience with organizations in the field of retail, marketplaces, telecom, media, insurance and governments
We design human conversations. Authentic dialogue makes the difference. We offer automated chat that feels like real, human interaction. Helpful, sympathetic and empathic. We are therefore a very efficient alternative for the traditional contact center.
Unparalleled Technology. Remains incredibly cool during peak moments. From customer services, to streamlining workflow processes, or conducting sales. So powerful and fast that we can effortlessly handle thousands of conversations at once.
Short time to market. The implementation will usually take around 12 weeks (until ‘live’). Our intent recognition is based on over 100 million conversations and is standard included. Specific company-related content will be swiftly added and updated.
Real Intelligence (RI) as opposed to AI generated content. We use human intelligence. The client keeps total control over the automated conversations, and answers are checked by human eyes/brains before publishing; compliant with rules and regulations.
Plug-in architecture. Combining and using different information systems, live chat systems or CRM systems is no problem at all thanks to the flexible use of standard and custom plugins. We have extensive experience with open standards (SOAP, JSON, WDDX).
Minimal IT-footprint. Our technology operates completely stand-alone. A chat solution runs directly on the operating system and does not rely on third-party software such as middleware, .NET or Java. This guarantees maximum compatibility and performance.
Enabling ad hoc content. We facilitate you to swiftly adjust the conversations in the event of an external malfunction or other ad hoc situation. Without loss of time and immediately relieving pressure on the other communication channels.
Contact us! Be aware that the 'Get it now' button doesn't work for contacting us. If you're interested, please contact us via [email protected]

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Salesforce Adoption Dashboards	Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud
adoption	#1	Not ranked
insights and	#1	Not ranked
salesforce without	#1	Not ranked
intelligent	Not ranked	#9
chatbot	Not ranked	#30

6. App details

Long-form description · keyword frequency

Salesforce Adoption Dashboards

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

adoption5×3.50%
dashboard4×2.80%
folder4×2.80%
dashboards3×2.10%
package3×2.10%
salesforce3×2.10%
adoption dashboard2×1.40%
custom2×1.40%
dashboard folder2×1.40%
report2×1.40%
report folder2×1.40%
reports2×1.40%

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Live Presence Suite is a standard automated chat solution that serves large scale customer service departments, while meeting all IT-architecture and business requirements. Behind a simple chat window hides an sophisticated, intelligent brain. This large language model is fed with more than 100 million conversations since 2008. Think of a chatbot, but far more advanced and intelligent. All automated chat-content is verified/compliant. Our chat can effortlessly handle thousands of conversations at once during peak loads and in several languages. We help our customers end-users personally and specifically in their client-situation in an automated way. The conversation uses the CRM-data of ServiceCloud or SalesCloud, for tailormade reasoning and answering the customer, and has a seamless integration with SF Live Chat. This contributes to a result-oriented solution that saves money and satisfies customers. Our solution has proven to be able to do the work of 1.000 FTE with a single automated chat solution, while it resolves over 89% of customer related questions automatically (C-SAT: 8,2/10). In such cases every invested euro in our solution has lead to a saving of 175 euros.

Top keywords

chat5×2.72%
automated4×2.17%
customer3×1.63%
automated chat2×1.09%
conversations2×1.09%
customers2×1.09%
intelligent2×1.09%

Salesforce Adoption Dashboards vs Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

Salesforce Adoption Dashboards

1. Listing metadata

Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Salesforce Adoption Dashboards or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud cheaper?

Should I choose Salesforce Adoption Dashboards or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Which is faster to set up, Salesforce Adoption Dashboards or Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Salesforce Adoption Dashboards and Live Presence Suite automated chat complimentary to SF Live Chat & Servicecloud?