Side-by-side comparison · 24 data points
Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.
| 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce | Files Downloader | Download all files from Salesforce | files download at once | |
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Export and download all Salesforce files, attachments, documents, chatter files to local desktop in original format ✔️GDPR ✔️ Trusted by 1000+ users worldwide ✔️ Supports all standard & custom objects ✔️ Download Mass Files & attachments in ONE CLICK
| Metric | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce | Files Downloader | Download all files from Salesforce | files download at once |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.9 ★ |
| Total reviews | ★ 1.3k | 146 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 9 | 9 |
| Languages | 16 supported | 16 supported |
| Listed since | May 2016 | Sep 2022 |
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Files Downloader | Download all files from Salesforce | files download at once are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Files Downloader | Download all files from Salesforce | files download at once at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 146), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Files Downloader | Download all files from Salesforce | files download at once's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Files Downloader | Download all files from Salesforce | files download at once audit
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| Keyword | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce | Files Downloader | Download all files from Salesforce | files download at once |
|---|---|---|
| email to case | #2 | #4 |
| it now | #3 | #3 |
| free trial | #8 | #1 |
| between salesforce | #3 | #6 |
| delivery dates | #2 | #8 |
Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Files Downloader | Download all files from Salesforce | files download at once offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Files Downloader | Download all files from Salesforce | files download at once starts at paid. Compare the per-tier features in the Pricing section above before committing.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★, 1,280 reviews) and Files Downloader | Download all files from Salesforce | files download at once (4.9★, 146 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 146), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Files Downloader | Download all files from Salesforce | files download at once typically suits early-stage and growth-mode teams based on its published review base (146 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Files Downloader | Download all files from Salesforce | files download at once both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Files Downloader | Download all files from Salesforce | files download at once" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.