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Metallic vs Centric Tickets
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Metallic | Centric Tickets | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Developer | ||
| Listed |
Side-by-side comparison · 24 data points
| Metallic | Centric Tickets | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Centric Tickets is a 100% Salesforce native project management tool for Sales Cloud and Service Cloud that aids in tracking tasks from project start to post-deployment operation, encompassing requirements, design, build, testing, as well as ongoing use.
| Metric | Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage | Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2023 | Nov 2023 |
Based on the data on this page, Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud offers a free tier (free) while Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud; mid-market and enterprise admins with specific feature requirements should evaluate both — Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage's 0-review base may include the workflow context that matches your specific use case better than Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage audit • Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud audit
| Last updated | — | — |
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| Keyword | Metallic | Centric Tickets |
|---|---|---|
| data protection | #4 | Not ranked |
| protection | #5 | Not ranked |
| automated daily backup | #10 | Not ranked |
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is the cheaper option — it offers a free plan (free). Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud does carry the larger published review base (2 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud has the deeper published review base (2 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Metallic: Salesforce Backup, Recovery & Sandbox Seeding - Unlimited Storage" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.