Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud for Salesforce AppExchange
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is the #27 ranked it management app on Salesforce, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is a Salesforce AppExchange app by Centric Consulting. With a rating of 5.0★ from 2 reviews, it currently ranks #27 in the It Management category.
AppRanks data: Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud ranks #27 in It Management on Salesforce AppExchange, placing it in the top 29% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is a category-leading Salesforce app with a limited review volume. It is listed in the It Management category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Centric Consulting — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud
How Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud works
Cenric Tickets is a free 100% Salesforce-native project management tool for your Salesforce development projects and ongoing operational tasks.
Centric Tickets enables the assigning and tracking of tasks from project inception through post deployment operation, including for requirements gathering, design, build, testing, and ongoing use, all within your org.
Through our experience, we know it’s much easier to use a Salesforce application within your org to organize and manage your Salesforce projects and ongoing operational requests, and that’s what Centric Tickets does.
Centric’s goal in developing Centric Tickets was to assist organizations with a quick and easy way to manage Salesforce projects and tasks without ever leaving Salesforce.
Increase the efficiency of your Salesforce project team and admins with an application that lives in your Salesforce org, try Centric Tickets today.
Key features
- PROJECT MANAGEMENT IN YOUR ORG A 100% Salesforce-native project management tool for your development projects and ongoing operational and administrative tasks that lives in your Salesforce org.
- TEST MANAGEMENT Centric Tickets provides you with the ability to do test management, from capturing test cases to defect tracking in a way that engages the whole team collaboratively.
- STORIES, ACTIVITIES & TASK TRACKING Effortlessly create and track your user stories with details, including acceptance criteria, test cases, and related records; all tracked with traceability and ownership throughout the development and release cycle.
- OPERATIONAL & ADMINISTRATIVE MANAGEMENT Streamline the management of your administrative and operational Salesforce work. Manage new requests, track progress, perform resource planning, and more.
- TEAM ENGAGEMENT Keep the necessary people and teams informed of what they want with notifications that can be set for task completion and other key moments. Comprehensive tracking ensures traceability for the things that matter to you.
Category rankings
As of Sep 12, 2026- It Management#27of 96Top 29%
- Project Management#66of 155Top 43%
- Admin And Developer Tools#275of 533Top 52%
- Productivity#615of 1,662Top 38%
- It And Administration#664of 1,497Top 45%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud doesn't have curated competitor matchups yet. Other tracked it management apps on Salesforce:
Frequently asked questions
What is Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud?
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the It Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Centric Consulting.
Is Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud free?
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud?
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the It Management category on Salesforce.
Where does Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud rank on Salesforce?
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud currently sits at position #27 in the It Management category on Salesforce. That places it in the top 28% of 96 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud integrate with?
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Financial Services Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.