Side-by-side comparison · 24 data points
Keep your focus on Salesforce while directly accessing your data in Teams, SharePoint sites, and Document Libraries. Easily work with the latest file versions with just one click. Compatible with all Salesforce Editions, including Mobile and Communities.
| Q!365 | Integrate Microsoft 365, Teams & SharePoint | ChatBox - Salesforce Chat & WhatsApp Business | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Native Salesforce telephony and CTI solution. Make and receive calls with an AI phone dialer, click-to-call, automated call logging, voice insights, and omnichannel messaging (WhatsApp & SMS) directly inside Sales and Service Cloud.
| Metric | Q!365 | Integrate Microsoft 365, Teams & SharePoint | ChatBox - Salesforce Chat & WhatsApp Business |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 22 | 16 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 17 tiers | — |
| Listed features | 7 | ★ 9 |
| Languages | 6 supported | 1 supported |
| Listed since | Nov 2019 | Feb 2022 |
Q!365 | Integrate Microsoft 365, Teams & SharePoint and ChatBox - Salesforce Chat & WhatsApp Business are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Q!365 | Integrate Microsoft 365, Teams & SharePoint at paid, ChatBox - Salesforce Chat & WhatsApp Business at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Q!365 | Integrate Microsoft 365, Teams & SharePoint audit • ChatBox - Salesforce Chat & WhatsApp Business audit
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| Keyword | Q!365 | Integrate Microsoft 365, Teams & SharePoint | ChatBox - Salesforce Chat & WhatsApp Business |
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| microsoft 365 | #2 | Not ranked |
| automated call | Not ranked | #3 |
| call logging | Not ranked | #4 |
| dialer | Not ranked | #4 |
| teams | #6 | Not ranked |
No tracked changes.
Both Q!365 | Integrate Microsoft 365, Teams & SharePoint and ChatBox - Salesforce Chat & WhatsApp Business offer paid plans only. Q!365 | Integrate Microsoft 365, Teams & SharePoint starts at paid; ChatBox - Salesforce Chat & WhatsApp Business starts at paid. Compare the per-tier features in the Pricing section above before committing.
Q!365 | Integrate Microsoft 365, Teams & SharePoint (5.0★, 22 reviews) and ChatBox - Salesforce Chat & WhatsApp Business (5.0★, 16 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Q!365 | Integrate Microsoft 365, Teams & SharePoint does carry the larger published review base (22 vs 16). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Q!365 | Integrate Microsoft 365, Teams & SharePoint has the deeper published review base (22 vs 16), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Q!365 | Integrate Microsoft 365, Teams & SharePoint typically suits early-stage and growth-mode teams based on its published review base (22 reviews). ChatBox - Salesforce Chat & WhatsApp Business typically suits early-stage and growth-mode teams based on its published review base (16 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Q!365 | Integrate Microsoft 365, Teams & SharePoint and ChatBox - Salesforce Chat & WhatsApp Business both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ChatBox - Salesforce Chat & WhatsApp Business" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.