AI Voice for Salesforce Calling, Dialer| Voice | Telephony for Salesforce AppExchange
AI Voice for Salesforce Calling, Dialer| Voice | Telephony is the #15 ranked campaign management app on Salesforce, with a 5.0 average rating from 12 reviews, as a paid app, as of July 12, 2026.
AI Voice for Salesforce Calling, Dialer| Voice | Telephony is a Salesforce AppExchange app by Inno Valley Works Private Limited. With a rating of 5.0★ from 12 reviews, it currently ranks #15 in the Campaign Management category.
AppRanks data: AI Voice for Salesforce Calling, Dialer| Voice | Telephony ranks #15 in Campaign Management on Salesforce AppExchange, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Voice for Salesforce Calling, Dialer| Voice | Telephony is a category-leading Salesforce app with a limited review volume. It is listed in the Campaign Management category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 12 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Inno Valley Works Private Limited — established developer track record
Cons
- −Limited review base (12) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About AI Voice for Salesforce Calling, Dialer| Voice | Telephony
How AI Voice for Salesforce Calling, Dialer| Voice | Telephony works
WatBox provides a 100% native CTI,SMS and WhatsApp Business integration for Salesforce, allowing agents to send and receive Calls, SMS and WhatsApp messages from Leads, Contacts, Accounts, Cases, and custom objects.
Auto Calling with Call recording , transcripts and Power dialer | AI call coaching insights.
Our built-in messenger lets your team communicate instantly inside the Salesforce utility bar—no more switching between Salesforce and Slack. Chat one-on-one or in groups, share updates, and collaborate faster across Sales, Service, and Support teams.
Make calls and send Whatsapp, SMS directly from Salesforce using an intuitive interface.Automations to trigger SMS alerts, reminders, status updates, and personalized customer messages. Calling is also integrated with Salesforce—offering click-to-call, call logging, and with recording and transcripts.
Automate end-to-end communication journeys across WhatsApp and SMS using Salesforce Flow, Process Automation, and AI-driven logic.
AI coaching insights for call recording and messages , sentiment analysis
Key features
- Real-Time Call Transcription & AI Coaching AI-Powered Telephony Integration for Seamless Voice Automation AI speech-to-text and sentiment analysis for voice AI Voice and Messaging
- AI Voice Calling for Instant Engagement, Faster Closures Automate inbound & outbound phone call management with powerful telephony contact center offering AI Voice Bot that calls, qualifies leads, answers queries, & books demos directly from salesforce.
- AI-Powered Telephony Integration for Seamless Voice Automation AI-powered Computer Telephony Integration for seamless voice calling. Automate voice broadcasts and reach audiences simultaneously, optimizing outbound cadence with AI-driven efficiency.
- SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
- Seamless connectivity without Open CTI Empower agents with Watbox CTI’s native telephony integration and voice features. Make and receive voice calls in Salesforce, auto-log interactions, and boost call center efficiency with a unified experience.
Category rankings
As of Jul 12, 2026- Campaign Management#15of 135Top 12%
- Sales Productivity#52of 186Top 28%
- Marketing#138of 931Top 15%
- Customer Service#185of 1,108Top 17%
- Sales#287of 1,709Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Voice for Salesforce Calling, Dialer| Voice | Telephony ranks for 12 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
AI Voice for Salesforce Calling, Dialer| Voice | Telephonydoesn't have curated competitor matchups yet. Other tracked campaign management apps on Salesforce:
Frequently asked questions
What is AI Voice for Salesforce Calling, Dialer| Voice | Telephony?
AI Voice for Salesforce Calling, Dialer| Voice | Telephony is an app for Salesforce. It currently holds a 5.0-star rating from 12 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Campaign Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Inno Valley Works Private Limited.
Is AI Voice for Salesforce Calling, Dialer| Voice | Telephony free?
AI Voice for Salesforce Calling, Dialer| Voice | Telephony does not offer a permanent free plan on Salesforce. Pricing starts at 9, and the listed tiers are CTI for Salesfsorce. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses AI Voice for Salesforce Calling, Dialer| Voice | Telephony?
AI Voice for Salesforce Calling, Dialer| Voice | Telephony is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Campaign Management category on Salesforce.
Where does AI Voice for Salesforce Calling, Dialer| Voice | Telephony rank on Salesforce?
AI Voice for Salesforce Calling, Dialer| Voice | Telephony currently sits at position #15 in the Campaign Management category on Salesforce. That places it in the top 11% of 135 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does AI Voice for Salesforce Calling, Dialer| Voice | Telephony integrate with?
AI Voice for Salesforce Calling, Dialer| Voice | Telephony lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Platform Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.