Is Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments cheaper?

Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments is the cheaper option — it offers a free plan (freemium). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT (5.0★, 2 reviews) and Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments (5.0★, 21 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

AppRanks cannot separate these two on rating — both sit at 5.0★. Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments does carry the larger published review base (21 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

Both apps are one-click installs from the Salesforce AppExchange. Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments has the deeper published review base (21 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments typically suits early-stage and growth-mode teams based on its published review base (21 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT and Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

Migration support varies by app and category. Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT and Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Zonka Feedback vs Form Vista: 100% — Salesforce

Zonka Feedback vs Form Vista

Side-by-side comparison · 24 data points

Zonka Feedback

5.0·2reviews

Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Zonka Feedback	Form Vista
Tagline	“Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.”254 chars	“All-in-one Salesforce-native solution for creating, managing, and analyzing forms and surveys. Effortlessly collect data, integrate with CRM for real-time insights, and act on data to enhance experiences, leveraging dynamic forms and robust security.”250 chars
Description	1195 / 2000 chars60% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	arnlenfifr+12 more	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Zonka Feedback

At a glance

7 metrics · auto-computed

Feature comparison between Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT and Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments
Metric	Zonka Feedback: Surveys and Feedback for Salesforce \| Measure NPS, CES & CSAT	Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments
Rating	5.0 ★	5.0 ★
Total reviews	2	★ 21
Free plan	—	★ Yes
Pricing	paid	freemium
Listed features	9	9
Languages	17 supported	17 supported
Listed since	Jan 2023	Jun 2024

Listed	January 13, 2023	June 19, 2024

Last updated	—	—

2. Features

As listed by each developer

Zonka Feedback

NPS, CSAT & CES Surveys ✔️ Run Net Promoter Score, Customer Satisfaction, and Customer Effort Score surveys inside Salesforce. ✔️ Pre-built templates, 30+ question types, logic branching, and VoC measurement across the customer lifecycle.
Easy-to-Use No Code Survey Builder ✔️ Build and customize surveys with a drag-and-drop builder. ✔️Add logic, skip patterns, and pre-fill questions with Salesforce data without developer assistance.
Omnichannel Feedback Collection ✔️ Send surveys via email, SMS, and WhatsApp. ✔️ Trigger surveys automatically from any Salesforce event and collect customer feedback across every channel and touchpoint.
Digital & In-App Feedback ✔️ Capture feedback on your website, inside your product, and in-app. ✔️ Embed surveys as popups, widgets, or exit-intent forms for contextual, in-the-moment feedback collection.
AI Sentiment Analysis & Signals ✔️ Automatically detect sentiment, urgency, and churn signals across open-text responses. ✔️ Identify how customers feel beyond the score at scale, across every response.
Thematic Analysis & Key Drivers ✔️ Surface recurring themes and key drivers behind NPS, CSAT & CES scores with AI-powered thematic analysis. ✔️ Pinpoint what's causing friction across the customer journey.
Trigger Surveys on Case Closure ✔️ Auto-send feedback surveys when a Salesforce case closes. ✔️ Trigger follow-up workflows, alerts, and tasks based on response and automate customer feedback collection at every service touchpoint.
Location, Agent & CX Analytics ✔️ Monitor customer satisfaction across locations, teams, and individual agents. ✔️ Role-based dashboards deliver the relevant metrics to CX leaders, support managers, and frontline teams.
Real-Time Salesforce Sync & Data Mapping ✔️ Map survey responses to any standard or custom Salesforce object in real time. ✔️ Build 360-degree customer profiles by combining feedback data with existing CRM records automatically.

Form Vista

Enhanced Experiences • Collect, integrate, and understand your data to drive actionable insights and strategic improvements. • Enhance customer, employee, and partner experiences with user-friendly, automated life cycle surveys increasing response rates.
Efficiency and Cost Savings • Build forms and surveys in no time, with no code required. • Reusable design templates ensure brand consistency and increase efficiency. • Instantly populate Salesforce with survey and form data, ensuring accuracy and saving
Higher Response Rate with No Code Real-Time Data Integration • Automated Real-time bi-directional data mapping for Salesforce records. • Pre-fill and personalize forms and surveys with Salesforce data for higher engagement and improved response rates.
Unified Analytics for Better Insights • Comprehensive insights with CRM datasets • AI-powered sentiment analysis for better insights from responses • Multi-language, multi-channel delivery with source tracking insights • Open schema for advanced analytics
Trustworthy • Trusted by small nonprofits to large enterprises worldwide. • 100% native, keeping your data safe and secure in Salesforce. • Unequaled uptime & IT-friendly. • 5-star rated on AppExchange. • Meets HIPAA, GDPR, ISO, FedRAMP, and more.

Keyword	Zonka Feedback	Form Vista
customer feedback	#1	#9
feedback surveys	#1	#10
customer feedback surveys	#1	#12
feedback form	#15	#2
surveys	#9	#16

5. App details

Long-form description · keyword frequency

Zonka Feedback

Zonka Feedback is a native Salesforce app for collecting, analyzing, and acting on customer feedback. You can run NPS, CSAT & CES surveys across email, SMS, WhatsApp, and in-app with AI-powered analysis and automated actions built directly into Salesforce. CAPTURE EVERY SIGNAL ⭐ Trigger NPS, CSAT, CES & VoC surveys on case closure, opportunity changes, or any Salesforce event ⭐ Reach customers via email, SMS, WhatsApp, in-app, website, and offline channels ⭐ Embed surveys in emails for one-click responses and higher response rates UNDERSTAND WITH AI ⭐ Surface themes, key drivers, and sentiment behind every score automatically ⭐ Track entities, aspects, and topics mentioned across all responses ⭐ Detect urgency, churn signals, and customer intent in open-text responses ⭐ Understand what's driving score changes with AI impact analysis ⭐ Deliver role-based dashboards so CX, support, and product teams see what's relevant TURN FEEDBACK INTO ACTION ⭐ Map responses to any standard or custom Salesforce object in real-time ⭐ Trigger workflows, alerts, and tasks automatically based on incoming feedback ⭐ Build 360-degree customer profiles and close the feedback loop inside Salesforce

Top keywords

feedback5×2.99%
salesforce5×2.99%
responses4×2.40%
customer3×1.80%
surveys3×1.80%
ai2×1.20%
analysis2×1.20%
automatically2×1.20%
ces2×1.20%
changes2×1.20%
csat2×1.20%
csat ces2×1.20%

Form Vista

FormVista offers a seamless, Salesforce-native platform for creating and managing forms and surveys. Enhance your data collection and feedback processes with dynamic forms, real-time integration, automated data mapping to Salesforce records, and top-tier security features, all within your Salesforce environment. • Full Salesforce Integration: Compatible with all Standard and Custom Objects, ensuring your forms and surveys are fully integrated with your Salesforce data. • Dynamic and Conditional Forms: Utilize advanced features like conditional logic, dynamic pre-fill, and automated workflows to create engaging and accurate forms, surveys, checklists... • Real-Time Data Sync: Enjoy bi-directional integration with Salesforce for real-time data updates and insights. • Advanced Analytics: Gain deep insights into your data with powerful analytics tools, helping you make informed decisions. • Robust Security: Protect your data with the same level of security and compliance as your Salesforce platform, including adherence to GDPR, HIPAA, FedRAMP, ISO, SOC2, Privacy... • User-Friendly Interface: Build and deploy forms quickly with our intuitive, no-code interface designed for ease of use.

Top keywords

data7×4.40%
forms6×3.77%
salesforce6×3.77%
dynamic3×1.89%
integration3×1.89%
real-time3×1.89%
security3×1.89%
surveys3×1.89%

Zonka Feedback vs Form Vista

Zonka Feedback

1. Listing metadata

Form Vista

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. App details

Frequently asked

Is Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments cheaper?

Which has better reviews, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

Should I choose Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

Which is faster to set up, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT or Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT and Form Vista: 100% Native Forms, Surveys, Quizzes, Checklists, and Assessments?