Case Quick Close for Lightning
Do your agents want to close Cases faster? In minutes you have a component or button in your Salesforce to close Cases faster. This app will save your agents 30 seconds per support case. In an org that processes 10,000 support cases/year, this equates to a savings of 83 hours of work per year. No coding is required. Suitable for all Administrators. Customization The "Close Case" button or component can be added to your Lightning Case Page Layout anywhere. Administrators can easily define the fields displayed on the Close Case page. The fields displayed can be configured per Record Type. As seen on IdeaExchange In Classic, we had the possibility to create a dedicated Close Case Button with Record Type specific Page Layouts. 230 people asked on IdeaExchange to have the same behavior in Lightning. This App re-creates the beloved functionality in Lightning. Happy Users Happy Users, nothing makes a good Admin happier. And oftentimes the small things in life make the biggest difference to Users. Each App is focused on one problem, is affordable, and can be installed in less than 30 minutes.
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360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/
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