Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Clerk SMS typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Communicat-O - SMS | vs Clerk SMS — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Clerk SMS

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Clerk SMS
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“Clerk Chat makes every business conversational. Our AI Agents handle questions, and turn every inquiry into meaningful actions. Simple, smart, and seriously helpful - that’s the power of Salesforce conversations over Voice, SMS, WhatsApp, and RCS.”247 chars
Description	1200 / 2000 chars60% used	1001 / 2000 chars50% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	Clerk Chat Inc.
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Clerk SMS
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Clerk SMS
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 40	7
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	—	1 tier
Listed features	★ 9	6
Languages	1 supported	1 supported
Listed since	Feb 2022	Sep 2025

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

Clerk SMS

Your brand’s conversational concierge on voice and messaging - Enable AI agents on Voice, SMS, RCS, & WhatsApp.
Redefine customer experience with AI agents - Enable one centralized AI engine to auto-resolve issues at any time, and in every language.
Bring your own number - Connect your existing carrier (Twilio, Bandwidth, Telnyx, RingCentral, Zoom, VoIP, Landline ...).
Branded messages and calling - Your verified name, logo, and brand colors clearly show customers it’s your business contacting them – making them more likely to answer calls and engage with your messages.
Compliance ready messaging - Reduce risk while building trust with opt-in/out management, content moderation, segmentation and scheduling, and messaging templates.
Connect your apps - Built to work natively with the enterprise apps you already use, including Microsoft Teams, Zoom, and Webex.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Clerk SMS
for seamless	#4	Not ranked
seamless	#4	Not ranked
conversational	Not ranked	#8
real life conversational	Not ranked	#11
chatbot	#15	Not ranked

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

Clerk SMS

Clerk Chat makes every business conversational — on Voice, SMS, WhatsApp, and RCS. Instant, human-like replies, 24/7 in any language. Smarter actions. Real results. That’s the power of AI built for modern customer experiences. Clerk Chat integrates instantly with Salesforce, syncing contacts, objects, and activities automatically. You can send SMS, WhatsApp, and RCS messages directly from Salesforce. Our AI agents access complete Salesforce context and can update records in real time. Clerk Chat empowers your sales team to engage leads effectively, maintaining a continuous conversation history so they stay fully informed. Features Include: • Enable AI agents on voice and messaging • Send and receive SMS, MMS, RCS, WhatsApp all inside of Salesforce • Bring your own carrier without porting a phone number • Connect Twilio, Telnyx, Infobip, RingCentral, ZoomPhone, VoIP, or Landline • One on one messages, group messaging, and campaigns • Integrate directly with Microsoft Teams, Zoom, Webex

Top keywords

salesforce4×2.76%
ai3×2.07%
chat3×2.07%
clerk3×2.07%
clerk chat3×2.07%
rcs3×2.07%
sms3×2.07%
whatsapp3×2.07%
agents2×1.38%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Clerk SMS

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

Clerk SMS

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

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