Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce?

Cloud Coach Team - Customer Onboarding for Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Cloud Coach Team - Customer Onboarding for Salesforce typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Cloud Coach Team - Customer Onboarding for Salesforce?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Cloud Coach Team - Customer Onboarding for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cloud Coach Team - Customer Onboarding for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs Cloud Coach Team — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Cloud Coach Team - Customer Onboarding for Salesforce

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Cloud Coach Team - Customer Onboarding for Salesforce
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“For companies with 50+ employees, our Salesforce-native onboarding solution helps manage timelines, stakeholders, and client goals—while tracking time, sharing documents, and managing risks to ensure smooth, efficient project delivery.”235 chars
Description	1182 / 2000 chars59% used	786 / 2000 chars39% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Cloud Coach

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Cloud Coach Team - Customer Onboarding for Salesforce
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Cloud Coach Team - Customer Onboarding for Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	6
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	★ 9	6
Languages	16 supported	1 supported
Listed since	May 2016	Feb 2021

AppRanks verdict

Generated from live data on this page

The call

Cloud Coach Team - Customer Onboarding for Salesforce edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Cloud Coach Team - Customer Onboarding for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Cloud Coach Team - Customer Onboarding for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Cloud Coach Team - Customer Onboarding for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than Cloud Coach Team - Customer Onboarding for Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Cloud Coach Team - Customer Onboarding for Salesforce audit

Listed	May 6, 2016	February 14, 2021

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Cloud Coach Team - Customer Onboarding for Salesforce

Accelerated Time to Value: Streamline the onboarding process to quickly move from project kickoff to completion, delivering faster results and greater client satisfaction.
Robust Project Timeline Management: Effectively manage project schedules, key dates, milestones, and tasks to ensure timely and successful onboarding.
Strategic Resource Management: Plan, forecast, and allocate resources by role, skill, and location to optimize resource use and project efficiency.
Seamless Collaboration: Engage and collaborate with both internal teams and external stakeholders across projects, meetings, and open actions for better coordination
Integrated with Salesforce: Utilize Salesforce’s powerful platform to seamlessly integrate onboarding processes with existing CRM and business workflows.
Comprehensive Risk and Issue Management: Identify and address risks, issues, and change requests proactively to maintain project stability and achieve desired outcomes.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Cloud Coach Team - Customer Onboarding for Salesforce
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
customer onboarding	Not ranked	#3
onboarding	Not ranked	#6

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Cloud Coach Team - Customer Onboarding for Salesforce

Cloud Coach’s Customer Onboarding solution enables businesses to deliver faster value by streamlining the journey from project kickoff to completion. Built on Salesforce, it offers robust project timeline management, allowing you to track key dates, milestones, and tasks with ease. The resource management tools let you plan, forecast, and assign resources based on role, skills, and location, ensuring efficient project execution. Additionally, Cloud Coach enhances collaboration by allowing internal and external stakeholders to engage seamlessly across projects, meetings, and action items. By following best practices, it shortens onboarding timelines and drives customer satisfaction, making it an ideal solution for businesses looking to improve efficiency and client outcomes.

Top keywords

project3×2.78%
allowing2×1.85%
businesses2×1.85%
cloud2×1.85%
cloud coach2×1.85%
coach2×1.85%
customer2×1.85%
management2×1.85%
onboarding2×1.85%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Cloud Coach Team - Customer Onboarding for Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Cloud Coach Team - Customer Onboarding for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Cloud Coach Team - Customer Onboarding for Salesforce · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Cloud Coach Team - Customer Onboarding for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Cloud Coach Team - Customer Onboarding for Salesforce?