Translation & Localization Intelligence vs GetFeedback

Side-by-side comparison · 24 data points

Translation & Localization Intelligence

5.0·14reviews

Natively built on Salesforce. Verbis is the first translation and localization intelligence layer applicable to all Salesforce clouds. Your Translation Management System TMS inside Salesforce. Install the trial and reach out to [email protected]

Shopifypaid

Change

1. Listing metadata

Field-level data

	Translation & Localization Intelligence	GetFeedback
Tagline	“Natively built on Salesforce. Verbis is the first translation and localization intelligence layer applicable to all Salesforce clouds. Your Translation Management System TMS inside Salesforce. Install the trial and reach out to [email protected] ”250 chars	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars
Description	978 / 2000 chars49% used	1123 / 2000 chars56% used
Screenshots	—	—
Languages	arnlenfifr+12 more	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Venizum Marketing Technology AB

At a glance

10 metrics · auto-computed

Feature comparison between Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Metric	Translation & Localization Intelligence	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Rating	★ 5.0 ★	4.9 ★
Total reviews	14	★ 325
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	8 tiers	—
Listed features	★ 8	3
Review velocity (30d)	—	0 new
Languages	17 supported	16 supported
Listed since	Apr 2021	Feb 2014

AppRanks verdict

Generated from live data on this page

Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Translation & Localization Intelligence at paid, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Translation & Localization Intelligence's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Translation & Localization Intelligence audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit

Listed	April 25, 2021	February 5, 2014

Last updated	—	—

3. Features

As listed by each developer

Translation & Localization Intelligence

You can tailor translations to your company’s terminology and flexibly choose the translation engine that fits your needs, from traditional machine translation engines to LLM-based engines with advanced context handling for higher accuracy and consistency
With Verbis, you can translate all Salesforce Case channels including Web-to-Case and Email-to-Case in real time, while preserving context across the full case thread so agents can communicate accurately and efficiently in any language.
With Verbis, you can translate Salesforce Messaging conversations, text and voice interactions in real time while preserving full conversational context, enabling agents to respond instantly and consistently across languages across live interactions.
With Verbis, you can translate Salesforce CMS content directly inside Salesforce while preserving content structure and context, enabling teams to publish multilingual websites and digital experiences faster and with consistent brand terminology.
With Verbis, you can extend Salesforce Translation Workbench to translate business content such as Product information while preserving structure, context, and terminology, enabling consistent multilingual data across Salesforce.
With Verbis, you can translate Marketing Cloud content such as emails, journeys, and campaign assets while preserving context and brand terminology, enabling faster and more consistent multilingual customer engagement.
With Verbis, you can connect to a Translation Management System (TMS) using standard XLIFF support, enabling structured translation workflows across all Salesforce Clouds and seamless integration with external translation vendors and tools.
With Verbis, you get a global, scalable Translation API inside Salesforce, exposed through REST and callable interfaces, making it easy to integrate translation into your own custom-built applications and workflows across the Salesforce platform.

GetFeedback

✔ Easy-to-use surveys built for speed and flexibility ✔ Pre-built templates, including: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
✔ Multichannel survey distribution: Web Link / Website Embed / Email / QR Code / Kiosk ✔ Collect feedback about your website and app
✔ Sync real-time response data into Salesforce ✔ Flexible Salesforce data mapping ✔ Robust analytics ✔ Brought to you by the team at SurveyMonkey

Keyword	Translation & Localization Intelligence	GetFeedback
poll	#114	#37

7. Activity in the last 90 days

Tracked changes · pricing, features, copy, screenshots

Translation & Localization Intelligence · 2 changes

Apr 13descriptionListing copy updated
Apr 13descriptionListing copy updated

GetFeedback · 8 changes

Apr 13descriptionListing copy updated
Apr 13descriptionListing copy updated
Apr 13descriptionListing copy updated
Apr 12descriptionListing copy updated
Apr 12pricingPricing updated
Apr 8descriptionListing copy updated
Apr 7descriptionListing copy updated
Apr 7descriptionListing copy updated

Signal	Translation & Localization Intelligence	GetFeedback
Average rating	5.0 ★ (14)	4.9 ★ (325)
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

9. App details

Long-form description · keyword frequency

Translation & Localization Intelligence

Verbis is a Salesforce-native translation and localization solution that helps global teams communicate and scale faster directly within Salesforce. With Verbis, you can work with translators inside Salesforce, translate Cases and chats in real time, and launch products, campaigns, and digital experiences faster and at a lower cost. This trial package lets you explore Verbis translation for Case Management, Translation Workbench, Digital Experience (CMS), Experience Cloud, Marketing Cloud, and Translation API giving you hands-on experience with core translation workflows. To use Verbis with CRM Sales, Messaging, Knowledge, or Agentforce, additional Verbis packages are required and can be installed from this base package. If you have other translation needs in Salesforce, contact us at [email protected] . Verbis acts as both a Translation Management Connector (TMC) and a Translation Management System (TMS), fully Salesforce-native and built for enterprise scale.

Top keywords

translation8×5.80%
verbis6×4.35%
experience3×2.17%
management3×2.17%
salesforce3×2.17%
cloud2×1.45%
digital2×1.45%
faster2×1.45%
package2×1.45%
sales2×1.45%
salesforce-native2×1.45%
scale2×1.45%

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×

Frequently asked

Common questions about this comparison

Is Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> cheaper?

Both Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> offer paid plans only. Translation & Localization Intelligence starts at paid; GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Translation & Localization Intelligence (5.0★, 14 reviews) and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

It depends on what you're optimizing for. Translation & Localization Intelligence fits better if you prioritize rating consistency; GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Both apps are one-click installs from the Salesforce AppExchange marketplace. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has more onboarding documentation maturity (325 reviews vs 14), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Translation & Localization Intelligence typically suits early-stage and growth-mode stores based on its review-base composition (14 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> aligns more with early-stage and growth-mode stores (325 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Migration support varies by app and category. Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Translation & Localization Intelligence" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Translation & Localization Intelligence vs GetFeedback

Translation & Localization Intelligence

1. Listing metadata

GetFeedback

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Translation & Localization Intelligence · 2 changes

GetFeedback · 8 changes

8. Quality signals

9. App details

Frequently asked

Is Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> cheaper?

Which has better reviews, Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Should I choose Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Which is faster to set up, Translation & Localization Intelligence or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Translation & Localization Intelligence and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?