Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) (4.9★, 1,044 reviews) and Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads (5.0★, 7 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Vonage for Service vs Heeet - Connect — Salesforce

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads

5.0·7reviews

Heeet is a native Salesforce app that uses multi-touch attribution to track and credit every customer interaction across channels, giving businesses a clear, data-driven view of what drives conversions and ROI.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Heeet is a native Salesforce app that uses multi-touch attribution to track and credit every customer interaction across channels, giving businesses a clear, data-driven view of what drives conversions and ROI.”210 chars
Description	1144 / 2000 chars57% used	1118 / 2000 chars56% used
Screenshots	—	—
Languages	en	enfr
Platforms	Salesforce	Salesforce
Developer	Vonage	Heeet

At a glance

8 metrics · auto-computed

Feature comparison between Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads
Metric	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1k	7
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	1 supported	2 supported
Listed since	May 2010	Jun 2021

AppRanks verdict

Generated from live data on this page

The call

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) and Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid, Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit • Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads audit

Listed	May 22, 2010	June 18, 2021

Last updated	—	—

3. Features

As listed by each developer

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.
CALL LOGGING & DATA When a call is made or received through Vonage Partner Contact Center, the relevant Salesforce record is automatically surfaced for the agent — giving instant access to customer context — while the Voice Call object is updated.
AGENTFORCE Power Agentforce across Service and Sales. SIP integration enables AI agents to handle inbound interactions autonomously — escalating seamlessly to a human agent with full context preserved.
SALES ENGAGEMENT AND CONNECT DIALER Agents can initiate outbound calls directly from Salesforce records with a single click.
SKILLS-BASED ROUTING Vonage Partner Contact Center allows Salesforce to delegate routing decisions for supported interactions enabling skills-based routing

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads

DATA PRIVACY FIRST Heeet is fully GDPR compliant. We do not use cookies and do not store any of your prospect or Salesforce data, making discussion with your legal and IT super easy :)
TRACK ALL TRAFFIC SOURCES IN SALESFORCE - First/Last Click Channels (SEO, SEA, Social, Direct, Other) - First/Last Click UTMS (name, source, keyword) - First/Last Click Landing Urls - Interactions per channels before form completion
REAL TIME PAID CAMPAIGNS ROI Sync all your paid campaigns (Google, Facebook, Bing, Linkedin) with Salesforce campaigns to see their ROI in real time
LEAD ACQUISITION COSTS Instantanely see how much it costs to acquire each online lead.
MULTI CHANNEL REVENUE ATTRIBUTION Get granular insights to see how each marketing and sales channels contribute to your revenue.
GA4 AND GOOGLE ADS SYNC Send any Salesforce offline conversion directly to GA4 and Google Ads as events, goals or audience activation.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)	Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads
the world	#1	Not ranked
contact center	#1	Not ranked
google analytics	Not ranked	#1
salesforce cloud	#3	Not ranked
marketing attribution	Not ranked	#8

7. App details

Long-form description · keyword frequency

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads

Heeet is the more secure and customizable connector to sync Salesforce and Google Analytics/Ads. You invest a lot of money to attract and convert online visitors who potentially become leads in Salesforce. The issue is that most of them will be followed up on, "offline" by your sales team, making it difficult to measure the true ROI of your investments. Heeet automatically syncs Salesforce and Google Analytics/Google Ads in order to help brands to: - Understand the true offline conversion actions of your online leads. - Optimize their marketing investments by taking better informed decisions based on complete conversion data. - Increase their number of leads by activating specific audiences to reach more leads that have a higher conversion percentage Heeet is available for Salesforce Sales, Service and Marketing Cloud and takes less than 1hr to be implemented. Heeet works with any Google Analytics account (360 or Standard) Keywords: Salesforce and Google Analytics, Salesforce and Google Ads, Google Ads connector, Google Analytics connector, GA sync, Google Ads sync, Google Ads Salesforce Campaigns

Top keywords

google10×5.75%
salesforce7×4.02%
ads6×3.45%
analytics5×2.87%
google ads5×2.87%
google analytics5×2.87%
heeet4×2.30%
leads4×2.30%

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads · 0 changes

7. App details

Frequently asked

Is Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads cheaper?

Which has better reviews, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

Should I choose Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

Which is faster to set up, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) or Heeet - Connect Salesforce with Google, Linkedin, Facebook and Bing Ads?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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