Is smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce cheaper?

Which has better reviews, smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App (5.0★, 6 reviews) and thinkConnect CTI Connector for Salesforce (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

It depends on what you're optimizing for. smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App fits better if you prioritize broader integrations; thinkConnect CTI Connector for Salesforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange marketplace. smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App has more onboarding documentation maturity (6 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). thinkConnect CTI Connector for Salesforce aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App and thinkConnect CTI Connector for Salesforce?

Migration support varies by app and category. smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App and thinkConnect CTI Connector for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from thinkConnect CTI Connector for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

smrtPhone: CTI Dialer vs thinkConnect CTI — Salesforce

smrtPhone vs thinkConnect CTI Connector for Salesforce

Side-by-side comparison · 24 data points

smrtPhone

5.0·6reviews

Maximize productivity with an all-in-one Phone, Power Dialer, Mobile App, Video, and CTI for Salesforce. Pay-as-you go pricing per company (not user) gives ultimate flexibility. Inbound and outbound voice and text (SMS and MMS), at a desk or on-the-go.

Shopifypaid

1. Listing metadata

Field-level data

	smrtPhone	thinkConnect CTI Connector for Salesforce
Tagline	“Maximize productivity with an all-in-one Phone, Power Dialer, Mobile App, Video, and CTI for Salesforce. Pay-as-you go pricing per company (not user) gives ultimate flexibility. Inbound and outbound voice and text (SMS and MMS), at a desk or on-the-go.”252 chars	“thinkConnect is a Salesforce native CTI integration app that connects almost any PBX with your CRM objects. An open CTI solution that gives you the chance to configure and customize a fully CRM integrated console and Softphone for Salesforce agents.”249 chars
Description	1130 / 2000 chars56% used	1108 / 2000 chars55% used
Screenshots	—	—
Languages	en	enes
Platforms	Shopify	Shopify
Developer	smrtStudio Global Inc	NTS
Listed

At a glance

9 metrics · auto-computed

Feature comparison between smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App and thinkConnect CTI Connector for Salesforce
Metric	smrtPhone: CTI Dialer \| Phone \| Power Dialer \| Text / SMS \| Video \| Mobile App	thinkConnect CTI Connector for Salesforce
Rating	5.0 ★	5.0 ★
Total reviews	★ 6	2
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	2 supported
Listed since	May 2023	Apr 2017

Last updated	—	—

3. Features

As listed by each developer

smrtPhone

ALL YOU NEED, ALL IN ONE PHONE PLATFORM Stop pushing data between multiple systems and eliminate data leakage. Your single source: CTI dialer, voice, SMS / MMS, Power Dialer, DNI, lead source manager, Mobile App, call monitoring & recording, and more!
GET INSTANT HELP Friendly, responsive, and *live* Support. No bots. No sending emails into a black hole. Our team has a 96% satisfaction rating. Plus, 300+ how-to guides, explainer videos, and FAQs are easy to search. Get the answers you need, now.
TRY OUR FREE TRIAL Clients love our simple pay-as-you-go model with easy tracking. Single company-level subscription and shared usage gives staffing flexibility and means you only pay for what you use. No contract required - start your free trial today!
POWER DIALER FOR MULTI-LINE DIALING Our multi-line power dialer is designed to supercharge your outbound calling. Pull lists directly from Salesforce or via spreadsheet upload. Auto-synced to Salesforce with flexible, swappable seats and free metrics.
TEAM MANAGEMENT CAPABILITIES smrtPhone Pro is for growing businesses looking to build out their teams, easily. Group inboxes, call monitoring, unlimited users, area code matching and more. Call and SMS Flows allow for inbound routing to the right team.
CHROME EXTENSION FOR EFFICIENCY Make and receive calls with full access to your contacts and call notes, even when logged out of Salesforce. Call and text directly from smrtPhone’s Chrome Extension, or receive communication while browsing other sites.
FREE KPI REPORTS smrtPhone’s robust reporting offers a range of performance metrics including by agent, phone number, power dialing campaign, time ranges, & more. Call data goes straight into your Salesforce Org, filling out your deal cycle with metrics.
FLEXIBLE IVR AND CALL ROUTING Save time and provide superior customer service with customized, automated menus for incoming calls and texts. Route communication to users or teams, use APIs for for complex cadences, and create time-based automations.
FREE AND ADVANCED VIDEO CALLING smrtPhone offers free 1:1 video calling up to 30 minutes for every user, and Pro Users get video conference calling up to 4 hours included in the Pro subscription. Video Call Recordings, Whiteboards, Q&A settings and more.

thinkConnect CTI Connector for Salesforce

NATIVE: Its native integration enhances the call center agents experience thanks to the frictionless access with Salesforce business objects, Omnichannel, agents console and lots of details related to call wrap-up actions and reporting.
MULTI PBX SUPPORT: thinkConnect is connected and fully integrated to best of breed PBX in the market. Avaya, Genesys, Cisco, Altitude, Enghouse – Presence Suite and Asterisk PBXs are 100% compatible with the CTI integration component.
LIGHTNING READY & CUSTOMIZABLE: Take advantage of the new Lightning UI with thinkConnect. Use Salesforce standard configuration tools to customize and configure your CTI connector. Easy label localization for multiple languages.

Keyword	smrtPhone	thinkConnect CTI Connector for Salesforce
lead capture	#67	Not ranked
sign and fill	#111	Not ranked
contract	#120	Not ranked

9. App details

Long-form description · keyword frequency

smrtPhone

smrtPhone is an all-in-one phone system for sales-driven businesses featuring inbound and outbound voice and text. Maximize efficiency and skyrocket productivity with our full-featured platform including CTI dialer, integrated AI tools that capture call summaries, keywords, and outcomes, dedicated Mobile App, browser dialer, Lead Source Management, SMS texting, and multi-line Power Dialer. Use within Salesforce or invite users (such as VAs) who never see your CRM data. EASY TO SET UP, FLEXIBLE TO LAST A LIFETIME smrtPhone is ‘out of the box’ and ready to go within minutes, no workarounds or complicated setup. Yet it also has layers and depth that allow you to customize the platform for your unique business as you grow. Instant purchasing of phone numbers, easy drag & drop call flows, with everything effortlessly synced in real time. FULL FEATURED Instant phone numbers, voice, text, customized incoming call/text routing, IVR, voice, SMS / MMS, advanced user management, call monitoring, call recording, skip tracing and DNC scrubbing, tracking phone numbers, plus more! - all effortlessly synced with Salesforce.

Top keywords

call5×2.94%
phone4×2.35%
dialer3×1.76%
numbers3×1.76%
phone numbers3×1.76%
text3×1.76%
voice3×1.76%
effortlessly2×1.18%
effortlessly synced2×1.18%
instant2×1.18%
management2×1.18%
platform2×1.18%

thinkConnect CTI Connector for Salesforce

MAIN FEATURES: > NATIVE CRM INTEGRATION: Thanks to the thinkConnect native integration with Salesforce, your agents will be able to match call activities with any business process and/or workflow your organization has already defined. Salesforce administrators can easily integrate, customize and configure the CTI component. > CLICK-TO-DIAL: Click on any phone field in any object to automatically dial using your softphone, handset or mobile extension. > OMNI-CHANNEL INTEGRATION: Centralize operations across all channels including voice. Supports blended agents by adding telephony to Salesforce Omni-Channel. > INBOUND CALLS POP-UP: View your customer related information before the call is connected by matching on phone number. > CALLS REPORT: Automatically report inbound and outbound calls in your Salesforce activity objects. Add wrap-up notes at the end of any call. > CALL TRANSFERS AND CONFERENCES: Easily transfer calls (blind and consutative) and initiate conference calls. > MULTI-PBX SUPPORT: Avaya, Genesys, Cisco, Altitude, Enghouse – Presence Suite, Asterisk. (more coming soon).

Top keywords

calls5×3.36%
call4×2.68%
salesforce4×2.68%
integration3×2.01%
agents2×1.34%
automatically2×1.34%
inbound2×1.34%
native2×1.34%
omni-channel2×

smrtPhone vs thinkConnect CTI Connector for Salesforce

smrtPhone

1. Listing metadata

thinkConnect CTI Connector for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

smrtPhone · 2 changes

thinkConnect CTI Connector for Salesforce · 1 changes

9. App details

Frequently asked

Is smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce cheaper?

Which has better reviews, smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

Should I choose smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

Which is faster to set up, smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App or thinkConnect CTI Connector for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between smrtPhone: CTI Dialer | Phone | Power Dialer | Text / SMS | Video | Mobile App and thinkConnect CTI Connector for Salesforce?