Which has better reviews, Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the higher average rating (4.9★ from 1,042 reviews) compared to Cognizant Rapid Forms (4.0★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

It depends on what you're optimizing for. Cognizant Rapid Forms fits better if you prioritize broader integrations; Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has more onboarding documentation maturity (1,042 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Cognizant Rapid Forms typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Cognizant Rapid Forms and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Migration support varies by app and category. Cognizant Rapid Forms and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cognizant Rapid Forms" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Cognizant Rapid Forms vs Vonage for Service — Salesforce

Cognizant Rapid Forms vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Name: Cognizant Rapid Forms
Availability: OnlineOnly
Rating: 4 (4 reviews)

Side-by-side comparison · 24 data points

Cognizant Rapid Forms

4.0·4reviews

Build engaging journeys during on-boarding for a product or service, create appealing surveys and collect valuable feedback with a library of pre-built components for lightning fast build adapting to the existing object and data structure.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Cognizant Rapid Forms	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“Build engaging journeys during on-boarding for a product or service, create appealing surveys and collect valuable feedback with a library of pre-built components for lightning fast build adapting to the existing object and data structure.”239 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	532 / 2000 chars27% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Cognizant Technology Solutions	Vonage
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Cognizant Rapid Forms and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	Cognizant Rapid Forms	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	4.0 ★	★ 4.9 ★
Total reviews	4	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Jul 2021	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Cognizant Rapid Forms's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Cognizant Rapid Forms offers a free tier (free) while Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,042 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Cognizant Rapid Forms's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise merchants with specific feature requirements should evaluate both — Cognizant Rapid Forms's 4-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Cognizant Rapid Forms audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Cognizant Rapid Forms	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
powerful forms	#54	#49
contact form	#93	#70
feedback	#120	#118

9. App details

Long-form description · keyword frequency

Cognizant Rapid Forms

Build engaging forms for various functions by simply using drag and drop and a rich set of components from the forms designer. Easily configurable, less time-intensive forms with intuitive UI, making it business friendly and less IT dependent. Flexible and Extensible framework with ability to add custom re-usable components with guided help text. Ability to create multi-lingual forms with our proprietary multilingual picklist component. Scalable, responsive and device-friendly design with some accessibility pre-built features

Top keywords

forms4×5.41%
ability2×2.70%
components2×2.70%
less2×2.70%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Cognizant Rapid Forms vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Cognizant Rapid Forms

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Which has better reviews, Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Should I choose Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which is faster to set up, Cognizant Rapid Forms or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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