Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Map for Any Object
Features Users can search for city, state, country, postcode and find the all results in Map markers. Find the near by accounts/leads/contacts for any account/lead/contact and can be filtered by distance in mi/km. Users can easily find the location, based on both Address Fields as well as with Latitude, Longitude. When you are in an account object, you want to locate or want to know the location of the account holder you can do this easily by using this map component. Configure on any object to Check in / check out with current location by Sales/Service agents. Below are the paid features, Beat plan, Sales route, Shortest distance calculations, Field visit planner, Calendar planner
Top keywords
- account3×2.52%
- find3×2.52%
- location3×2.52%
- check2×1.68%
- distance2×1.68%
- map2×1.68%
- object2×1.68%
- planner2×1.68%
- sales2×1.68%
- users2×1.68%
- want
