Is Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Email Platform cheaper?

Email Platform is the cheaper option — it offers a free plan (free). Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Email Platform typically suits early-stage and growth-mode teams based on its published review base (55 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Simplesat - NPS vs Email Platform — Salesforce

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 vs Email Platform

Side-by-side comparison · 24 data points

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

5.0·1reviews

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Email Platform
Tagline	“Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.”253 chars	“⭐ 5.0 - The Complete Email Solution for Salesforce. One app for everything email in Salesforce. ✅ Record Inbox - Email-to-Case, EAC Alternative & Visibility ✅ Global Inbox - Shared Inbox, Team Email & Queues ✅ Mass Email Campaigns, Automation & Templates”255 chars
Description	461 / 2000 chars23% used	1194 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Simplesat	GOAT Email

At a glance

8 metrics · auto-computed

Feature comparison between Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Email Platform
Metric	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Email Platform
Rating	5.0 ★	5.0 ★
Total reviews	1	★ 55
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	2 tiers	—
Listed features	3	★ 9
Languages	16 supported	1 supported
Listed since	Nov 2022	Sep 2024

Listed	November 1, 2022	September 12, 2024

Last updated	—	—

3. Features

As listed by each developer

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.
Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.
Update contact custom fields with feedback

Email Platform

✅ OUTLOOK & GMAIL SYNC ✔ Outlook Compatible ✔ Gmail Compatible ✔ Personal & Shared Mailboxes ✔ Inbound & Outbound Email Sync ✔ Email Attachments Sync ✔ Unified Email Experience ✔ Multi-Mailbox Support
✅ EMAIL HISTORY & VISIBILITY ✔ Complete Email History ✔ Email Visibility on Records ✔ Customer Communication History ✔ Email Activity Timeline ✔ Team Email Visibility ✔ Shared Communication Records ✔ Email Search & Access
✅ EAC ALTERNATIVE ✔ Alternative to Einstein Activity Capture ✔ Native Email Storage ✔ Email Reporting & Analytics ✔ Email Attachments in Salesforce ✔ Long-Term Email History ✔ Salesforce Automation Support ✔ Complete Email Visibility
✅ RECORD INBOX ✔ Email-to-Case Workflows ✔ Record-Based Email Management ✔ Email Tracking on Any Record ✔ Full Email Threads ✔ Customer Communication Visibility ✔ Email Ownership ✔ Standard & Custom Objects
✅ GLOBAL INBOX ✔ Shared Inbox Management ✔ Team Email Collaboration ✔ Queue-Based Communication ✔ Email Assignment & Routing ✔ Shared Mailbox Visibility ✔ Team Ownership ✔ Customer Service Operations
✅ EMAIL AUTOMATION ✔ Smart Inbox Rules ✔ Automated Email Routing ✔ Follow-Up Automation ✔ Predefined Email Content ✔ Email Formula Expressions ✔ Workflow Automation ✔ Queue Assignment Rules
✅ EMAIL TEMPLATES & PERSONALIZATION ✔ Cross Object Merge Fields ✔ Lightning Email Templates ✔ Classic Email Templates ✔ Dynamic Personalization ✔ Email Template Automation ✔ Multi-Level Merge Fields ✔ Template Usage Analytics
✅ CUSTOM OBJECT EMAIL MANAGEMENT ✔ Email on Any Custom Object ✔ Cross Object Email Automation ✔ Related Record Context ✔ Email History on Custom Objects ✔ Record-Specific Email Experiences ✔ Custom Object Visibility ✔ Multi-Level Relationships
✅ EMAIL SECURITY & GOVERNANCE ✔ Team & Queue Access Control ✔ Email Audit Trail ✔ Data Residency Inside Salesforce ✔ Phishing Email Management ✔ Communication Governance ✔ Secure Internal Communication ✔ Secure External Communication

Keyword	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Email Platform
contact	#85	#103

7. App details

Long-form description · keyword frequency

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

Simplesat features: 😄 Fun and friendly customizable multi-question surveys 🔔 Instant feedback notifications to email, Slack, or Microsoft Teams 📊 Detailed reports and dashboards to understand customer satisfaction 💬 Publish positive comments as real-time website testimonials ❤️ Live chat support and 1:1 onboarding assistance 🚀 Integrates with Salesforce and dozens of other apps 🏆 We're rated #1 Easiest to use Feedback Management Software on G2 Crowd

Top keywords

feedback2×3.33%

Email Platform

Constantly switching between Outlook, Gmail, and Salesforce? GOAT Email Core provides the foundation for Outlook & Gmail Sync, Email History, Email Visibility, Shared Mailboxes, and Customer Communication Management inside Salesforce. Keep inbound and outbound emails connected to your CRM, maintain complete Email History, and improve visibility across customer communication. GOAT Email helps teams manage email directly inside Salesforce while reducing dependency on external inboxes. Whether you prefer Record Inbox or a Shared Inbox experience, GOAT Email supports Email-to-Case workflows, Shared Mailboxes, Team Email, Customer Communication, and Outlook/Gmail integration. Alternative to Einstein Activity Capture (EAC), Email Attachments, Native Email Storage, and Email Reporting. Record Inbox: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000FgsJcUAJ Global Inbox: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000Hcc7TUAR Install GOAT Email Core first, then choose Record Inbox or Global Inbox as your preferred email experience. Contact [email protected] for installation assistance. Get started today with a free trial.

Top keywords

email13×8.61%
inbox6×3.97%
salesforce5×3.31%
goat4×2.65%
goat email4×2.65%
com3×1.99%
communication3×1.99%
customer3×1.99%
customer communication3×1.99%
gmail3×1.99%
outlook3×1.99%
outlook gmail3×1.99%

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 vs Email Platform

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

1. Listing metadata

Email Platform

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 · 0 changes

Email Platform · 3 changes

7. App details

Frequently asked

Is Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Email Platform cheaper?

Which has better reviews, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Email Platform?

Should I choose Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Email Platform?

Which is faster to set up, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Email Platform?

Which works better for small vs large Salesforce AppExchange admins?

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