Is Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Global Inbox cheaper?

Both Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Global Inbox offer paid plans only. Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 starts at paid; Global Inbox starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which works better for small vs large Salesforce AppExchange admins?

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Global Inbox typically suits early-stage and growth-mode teams based on its published review base (56 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Global Inbox?

Migration support varies by app and category. Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Global Inbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Simplesat - NPS vs Global Inbox — Salesforce

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 vs Global Inbox

Side-by-side comparison · 24 data points

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

5.0·1reviews

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Global Inbox
Tagline	“Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.”253 chars	“⭐ 5.0 Rated, Top-Rated Shared Inbox for Salesforce. Give your team one shared view of every customer email - assigned, owned, and never lost. ✅ Customer Communication, Queues & Shared Mailboxes ✅ Email Assignment,Ownership & Routing ✅ Outlook & Gmail Sync”255 chars
Description	461 / 2000 chars23% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Simplesat	GOAT Email

At a glance

8 metrics · auto-computed

Feature comparison between Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Global Inbox
Metric	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Global Inbox
Rating	5.0 ★	5.0 ★
Total reviews	1	★ 56
Free plan	—	—
Pricing	paid	paid
Pricing tiers	2 tiers	★ 4 tiers
Listed features	3	★ 9
Languages	16 supported	1 supported
Listed since	Nov 2022	Sep 2024

Listed	November 1, 2022	September 13, 2024

Last updated	—	—

3. Features

As listed by each developer

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.
Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.
Update contact custom fields with feedback

Global Inbox

✅ SHARED INBOX & SHARED MAILBOXES ✔ Shared Inbox Management ✔ Shared Mailbox Visibility ✔ Personal & Shared Mailboxes ✔ Centralized Customer Communication ✔ Team Email Workflow ✔ Shared Inbox Ownership ✔ Team Workload Distribution
✅ EMAIL ASSIGNMENT & OWNERSHIP ✔ Email Assignment & Routing ✔ Email Ownership Tracking ✔ Queue-Based Communication ✔ Automated Email Distribution ✔ Team Responsibility Management ✔ SLA & Response Ownership ✔ Internal Collaboration Notes
✅ TEAM COLLABORATION ✔ Team Collaboration on Email Threads ✔ Internal Email Coordination ✔ Shared Inbox Visibility ✔ Customer Communication Tracking ✔ Complete Email History ✔ Customer Communication Continuity ✔ Email Attachments in Salesforce
✅ OUTLOOK & GMAIL INTEGRATION ✔ Outlook Compatible ✔ Gmail Compatible ✔ Outlook & Gmail Sync ✔ Personal & Shared Mailboxes ✔ Unified Email Experience ✔ Email History Inside Salesforce ✔ Automated Queue Routing
✅ EMAIL ROUTING & AUTOMATION ✔ Automated Email Routing ✔ Smart Inbox Rules ✔ Queue Assignment ✔ Follow-Up Automation ✔ Workflow Automation ✔ Rule-Based Email Assignment
✅ EMAIL THREAD MANAGEMENT ✔ Multi-Thread Email Management ✔ Complete Email Threads ✔ Email Categorization ✔ Email Labels & Categories ✔ Conversation Organization ✔ Complete Conversation History ✔ Shared Email Threads
✅ CUSTOMER SERVICE OPERATIONS ✔ Customer Service Inbox ✔ Queue Management ✔ Customer Communication Visibility ✔ Unresolved Email Management ✔ Team Service Workflows ✔ Customer Service Inbox Visibility ✔ SLA Response Management
✅ EMAIL VISIBILITY & HISTORY ✔ Complete Email Visibility ✔ Full Email History ✔ Customer Communication History ✔ Shared Inbox Visibility ✔ Team Communication Records ✔ Audit-Ready Email Records ✔ Communication Activity Timeline
✅ PRODUCTIVITY & PERSONALIZATION ✔ Auto Draft Emails ✔ Predefined Email Content ✔ Email Templates ✔ Cross Object Merge Fields ✔ Advanced Email Personalization ✔ Unlimited Daily Email Sending ✔ Email Translation

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰	Global Inbox
complete visibility	Not ranked	#1
inbox email	Not ranked	#1
management automated communications	Not ranked	#1
sync responses back	#2	Not ranked
customer feedback surveys	#4	Not ranked

7. App details

Long-form description · keyword frequency

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

Simplesat features: 😄 Fun and friendly customizable multi-question surveys 🔔 Instant feedback notifications to email, Slack, or Microsoft Teams 📊 Detailed reports and dashboards to understand customer satisfaction 💬 Publish positive comments as real-time website testimonials ❤️ Live chat support and 1:1 onboarding assistance 🚀 Integrates with Salesforce and dozens of other apps 🏆 We're rated #1 Easiest to use Feedback Management Software on G2 Crowd

Top keywords

feedback2×3.33%

Global Inbox

Global Inbox centralizes all customer email communication into a single Shared Inbox inside Salesforce. Manage personal and shared mailboxes, assign emails to team members, track ownership, and collaborate on customer conversations without switching between Outlook, Gmail, and Salesforce. Improve team productivity with Shared Inbox visibility, Email Assignment, Queue Management, Email Routing, and Team Collaboration. Keep complete Email History, Customer Communication, and Email Threads accessible from a single Salesforce workspace. GOAT Email Global Inbox supports Outlook and Gmail integration, Shared Mailbox Management, Customer Service Inboxes, Email Ownership, Automated Routing, Multi-Thread Email Management, and advanced Email Collaboration across teams. Support Unresolved Email Management, Shared Inbox Visibility, Team Email Workflows, Customer Service Operations, and Queue-Based Customer Communication. Global Inbox operates as part of the GOAT Email platform and requires GOAT Email Core. Ideal for Shared Inbox, Shared Mailbox, Customer Service Inbox, Team Email, Email Ownership, Queue Management. Start your free trial today or contact our team at [email protected].

Top keywords

email15×9.55%
inbox8×5.10%
customer7×4.46%
shared7×4.46%
team6×3.82%
management5×3.18%
shared inbox4×2.55%
communication3×1.91%
customer service3×1.91%
global3×1.91%
global inbox3×1.91%
goat3×1.91%

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 vs Global Inbox

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

1. Listing metadata

Global Inbox

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 · 0 changes

Global Inbox · 3 changes

7. App details

Frequently asked

Is Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Global Inbox cheaper?

Which has better reviews, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Global Inbox?

Should I choose Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Global Inbox?

Which is faster to set up, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 or Global Inbox?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 and Global Inbox?