Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or eSign Manager (Powered by BlueInk)?

eSign Manager (Powered by BlueInk) holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). eSign Manager (Powered by BlueInk) typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs eSign Manager — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs eSign Manager (Powered by BlueInk)

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	eSign Manager (Powered by BlueInk)
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Simplify document generation in Salesforce with automated templates, secure e-signatures, real-time tracking, and Salesforce native document storage. You can create, manage, and finalize documents faster with built-in compliance.”229 chars
Description	1182 / 2000 chars59% used	1194 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Cloud Maven, Inc

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and eSign Manager (Powered by BlueInk)
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	eSign Manager (Powered by BlueInk)
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	1 supported
Listed since	May 2016	Jun 2024

AppRanks verdict

Generated from live data on this page

The call

eSign Manager (Powered by BlueInk) edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, eSign Manager (Powered by BlueInk) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. eSign Manager (Powered by BlueInk)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to eSign Manager (Powered by BlueInk); mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than eSign Manager (Powered by BlueInk)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • eSign Manager (Powered by BlueInk) audit

Listed	May 6, 2016	June 13, 2024

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

eSign Manager (Powered by BlueInk)

✔️Automated Document Generation in Salesforce Create documents in Salesforce like proposals, contracts & forms. Pull real-time Salesforce data into templates, eliminate manual processing errors & generate PDF or MS Word documents without switching tools.
✔️Sign and Track Salesforce Documents with eSignatures Generate, send, sign, track, and store documents in Salesforce with e-signatures directly under records. Support sequential signing, view status, and finalize agreements based on compliance needs.
✔️Manage Salesforce Document Storage and Permission Details • No need to transfer data outside Salesforce • Each document has tracking and audit-ready history • All documents are stored with related records and controlled via permissions
✔️Merge or Split Documents in Salesforce Automate complex document handling tasks using our intelligent merge and split tools. You can merge or split multiple files at once, eliminating the need to download individual files and reducing manual labor.
✔️Legally Recognized Digital Certificates Every signed document is accompanied by a legally recognized digital certificate recording the signer's identity, timestamp, and location. Certificates are stored in Salesforce, supporting industry compliance.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	eSign Manager (Powered by BlueInk)
sign app	#67	#16
esign	#73	#31
e-sign	#70	#36
sign	#116	#55
signature app	#60	#113

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

eSign Manager (Powered by BlueInk)

Our Document Generation and eSignature app makes it easier to create and sign PDF or MS Word documents from a single Salesforce-native user experience. Your teams can create documents using real-time Salesforce data, eliminating the need for manual formatting and enabling faster document approval without leaving the CRM. The app also allows customer-updated fields in documents to sync back into Salesforce, ensuring data stays accurate and up to date. ✔️Pull live Salesforce data into PDF and MS Word templates, removing manual processing ✔️eSignature allows for secure, sequential signing workflows ✔️Real-time tracking of document status and signer activity ✔️Allows you to merge, split, and manage multiple documents, without needing to download ✔️Uses one-time password, multi-factor authentication, IP tracking, and redaction to protect sensitive Salesforce documents ✔️Legally recognized digital certificates to provide compliance and validity for your documents ✔️Seamlessly integrates with other apps like SMS, Payment, Identity Verification, etc. to automate end-to-end workflows ✔️Enable AWS and Google Drive sync to store signed documents externally and cut storage costs

Top keywords

documents7×4.22%
salesforce4×2.41%
allows3×1.81%
data3×1.81%
document3×1.81%
esignature2×1.20%
manual2×1.20%
ms2×1.20%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs eSign Manager (Powered by BlueInk)

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

eSign Manager (Powered by BlueInk)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

eSign Manager (Powered by BlueInk) · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or eSign Manager (Powered by BlueInk) cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or eSign Manager (Powered by BlueInk)?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or eSign Manager (Powered by BlueInk)?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or eSign Manager (Powered by BlueInk)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and eSign Manager (Powered by BlueInk)?