Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). Impact Labs: Service Match typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Chargent Payment vs Impact Labs: Service — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Impact Labs

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

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1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Impact Labs
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“Quickly refer clients to life-saving services through this free and open-source app. By using data already in your system, Service Match helps you spend less time researching services, and more time supporting clients to meet their goals.”238 chars
Description	1193 / 2000 chars60% used	1184 / 2000 chars59% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Salesforce Labs
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Impact Labs: Service Match
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Impact Labs: Service Match
Rating	4.9 ★	—
Total reviews	529	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Mar 2009	Feb 2021

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Impact Labs: Service Match's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Impact Labs: Service Match offers a free tier (free) while Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Impact Labs: Service Match's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing; mid-market and enterprise admins with specific feature requirements should evaluate both — Impact Labs: Service Match's 0-review base may include the workflow context that matches your specific use case better than Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • Impact Labs: Service Match audit

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Impact Labs

Provides a single system to view client history, review potential service providers, send referrals and reminders to clients by text and email, and track referral outcomes. No more toggling between multiple systems, spreadsheets, and paper files.
A matching algorithm automatically displays the most relevant services based on client data already in your system, eliminating the need for time-intensive online searches, phone calls, and emails. You can customize this to suit your needs.
Maintain a list of preferred service providers in your system or retrieve from a service directory like One Degree. Either way, you’ll have a centralized directory of human services providers that any case manager can access for referrals.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Impact Labs
commerce cloud	#1	Not ranked
health	#1	Not ranked
people	#1	Not ranked
match	Not ranked	#3

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Impact Labs

With Impact Labs Service Match, quickly refer clients to life-saving services. By recommending service providers based on data already in your system, Service Match helps you spend less time researching services, and more time supporting clients to meet their goals. *What’s Inside?* Service Match is a managed package leveraging core platform capabilities alongside custom objects. Service Match is a standalone app, meaning it doesn’t require anything but the core Salesforce platform to work. - Custom UI that displays your services information right alongside client contact information - A custom object to collect program and services data to make referrals - Customizable flows and scoring to adjust the matching algorithm so it suits your matching needs perfectly *Community Co-Creation* Service Match was created in collaboration with community members and designed to be open-source with community leadership. You can continue to contribute to its success by engaging on github to suggest enhancements based on your real-world feedback. To learn more about community collaboration through Impact Labs, visit Salesforce.org/ImpactLabs (http://salesforce.org/ImpactLabs)

Top keywords

service6×3.45%
match5×2.87%
service match5×2.87%
community4×2.30%
services4×2.30%
custom3×1.72%
salesforce3×1.72%
alongside2×1.15%

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Impact Labs

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

Impact Labs

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

Impact Labs · 0 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Impact Labs: Service Match cheaper?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Impact Labs: Service Match?

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Impact Labs: Service Match?

Which works better for small vs large Salesforce AppExchange admins?

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