- Price
- Free plan
- Listing audit
- 58/100
Impact Labs: Service Match is a Salesforce AppExchange app by Salesforce Labs.
AppRanks data: Impact Labs: Service Match has been on the Salesforce AppExchange marketplace since 2021 (5 years of tenure).
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
Impact Labs: Service Match is a Salesforce app. It has no reviews on Salesforce yet. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2021
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Impact Labs: Service Match
How Impact Labs: Service Match works
With Impact Labs Service Match, quickly refer clients to life-saving services. By recommending service providers based on data already in your system, Service Match helps you spend less time researching services, and more time supporting clients to meet their goals.
*What’s Inside?* Service Match is a managed package leveraging core platform capabilities alongside custom objects. Service Match is a standalone app, meaning it doesn’t require anything but the core Salesforce platform to work.
- Custom UI that displays your services information right alongside client contact information - A custom object to collect program and services data to make referrals - Customizable flows and scoring to adjust the matching algorithm so it suits your matching needs perfectly
*Community Co-Creation* Service Match was created in collaboration with community members and designed to be open-source with community leadership. You can continue to contribute to its success by engaging on github to suggest enhancements based on your real-world feedback.
To learn more about community collaboration through Impact Labs, visit Salesforce.org/ImpactLabs (http://salesforce.org/ImpactLabs)
Key features
- Provides a single system to view client history, review potential service providers, send referrals and reminders to clients by text and email, and track referral outcomes. No more toggling between multiple systems, spreadsheets, and paper files.