Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Pega Process Extender for Salesforce Lightning
Pega's Process Extender for Salesforce Lightning makes infusing Pega’s best-in-class case management into your existing Salesforce Lightning user interface simple. With only a few clicks you can: • Connect Salesforce to the your Pega application with simple but secure user authentication through single-sign-on. • Embed Pega case creation forms & actions in your Salesforce application • Embed Pega case worklists in your Salesforce applications As a result, you’ll be able to boost process efficiency, augment visibility into case status, and improve your audit trail across all your cases. And to further boost IT agility, Pega’s low code App Studio design environment allows the user interface to be created with visual tools, there is no need to download or touch custom HTML, JavaScript or CSS. No coding required!
Top keywords
- pega5×3.97%
- salesforce5×3.97%
- case4×3.17%
- user3×2.38%
- application2×1.59%
- boost2×1.59%
- embed2×1.59%
- embed pega2×1.59%
- embed pega case2×1.59%
- interface
