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Alfred vs Hearsay for Salesforce
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Hearsay for Salesforce | Alfred | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Side-by-side comparison · 24 data points
| Hearsay for Salesforce | Alfred | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Hearsay enriches Salesforce with embedded, compliant texting and powerful workflows to drive personalized customer experiences. Our asynchronous, persistent texting solution integrates with Salesforce to automatically capture critical customer activity.
| Metric | Hearsay for Salesforce | Alfred |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 19 |
| Free plan | Yes | Yes |
| Pricing | free_to_install | freemium |
| Pricing tiers | — | 2 tiers |
| Listed features | 3 | ★ 9 |
| Languages | 6 supported | 15 supported |
| Listed since | Apr 2021 | May 2023 |
Hearsay for Salesforce and Alfred are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Hearsay for Salesforce at free_to_install, Alfred at freemium. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Hearsay for Salesforce audit • Alfred audit
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| Last updated | — | — |
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| Keyword | Hearsay for Salesforce | Alfred |
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| lead | #118 | #112 |
No tracked changes.
Both Hearsay for Salesforce and Alfred offer paid plans only. Hearsay for Salesforce starts at free_to_install; Alfred starts at freemium. Compare the per-tier features in the Pricing section above before committing.
Hearsay for Salesforce (5.0★, 1 reviews) and Alfred (5.0★, 19 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Alfred does carry the larger published review base (19 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Alfred has the deeper published review base (19 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Hearsay for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Alfred typically suits early-stage and growth-mode teams based on its published review base (19 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Hearsay for Salesforce and Alfred both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hearsay for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.