Side-by-side comparison · 24 data points
Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.
| PWR Components | Zonka Feedback | |
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Suite of highly configurable Lighting Web Components that can be used to create custom user interfaces, actions, and display data in new and innovative ways. Related List, Activity Timeline, Progress Bar, Ratings, Icon Group, Button Group, Visual Picker
| Metric | PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page | Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 6 | 2 |
| Free plan | ★ Yes | — |
| Pricing | freemium | paid |
| Pricing tiers | 3 tiers | — |
| Listed features | 9 | 9 |
| Languages | 1 supported | 17 supported |
| Listed since | Jun 2021 | Jan 2023 |
Based on the data on this page, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page offers a free tier (freemium) while Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT; mid-market and enterprise admins with specific feature requirements should evaluate both — PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page's 6-review base may include the workflow context that matches your specific use case better than Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page audit • Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT audit
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| Keyword | PWR Components | Zonka Feedback |
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| net promoter score | #12 | #9 |
| feedback | #54 | #4 |
| feedback form | #111 | #15 |
PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page is the cheaper option — it offers a free plan (freemium). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT has the higher average rating (5.0★ from 2 reviews) compared to PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page (4.7★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page has the deeper published review base (6 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page typically suits early-stage and growth-mode teams based on its published review base (6 reviews). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. PWR Components: Extend Limitations for Flows, Communities, Record, & Home Page and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.