Side-by-side comparison · 24 data points
| Service Time Manager | zAgileConnect for Integrating Jira with Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.
| Metric | Service Time Manager | zAgileConnect for Integrating Jira with Salesforce |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 48 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2020 | Apr 2014 |
Service Time Manager and zAgileConnect for Integrating Jira with Salesforce are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Service Time Manager offers a free tier (free) while zAgileConnect for Integrating Jira with Salesforce starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Service Time Manager audit • zAgileConnect for Integrating Jira with Salesforce audit
| — |
| Keyword | Service Time Manager | zAgileConnect for Integrating Jira with Salesforce |
|---|---|---|
| bi-directional | Not ranked | #2 |
| against | #3 | Not ranked |
| bi-directional sync | Not ranked | #3 |
| jira | Not ranked | #5 |
Service Time Manager is the cheaper option — it offers a free plan (free). zAgileConnect for Integrating Jira with Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Service Time Manager (5.0★, 2 reviews) and zAgileConnect for Integrating Jira with Salesforce (5.0★, 48 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Service Time Manager fits better if you prioritize broader integrations; zAgileConnect for Integrating Jira with Salesforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. zAgileConnect for Integrating Jira with Salesforce has more onboarding documentation maturity (48 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Service Time Manager typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). zAgileConnect for Integrating Jira with Salesforce aligns more with early-stage and growth-mode stores (48 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Service Time Manager and zAgileConnect for Integrating Jira with Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Service Time Manager" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
