SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Vonage Business Communications (VBC) ContactPad
For installation instructions, visit the link to the VBC ContactPad support page - https://businesssupport.vonage.com/articles/answer/VBC-ContactPad Available features for Vonage ContactPad include: Automated call logging & call note taking: Auto-log incoming & outgoing calls while in Salesforce and capture notes in call activities while on the Contact record. Embedded Salesforce ContactPad: Keep the dial pad at your employees’ fingertips without toggling between screens. Click-to-connect: Click-to-dial or answer any phone number appearing in Salesforce through the embedded Vonage Business Communications dial pad, & tie the call record to the right contact in Salesforce. Incoming/outbound screen pops with call status: View contact information in real-time for a personalized conversation. For advanced features, listed below, inquire about the Vonage Integration Suite Click to text/ SMS logging Embedded Call Recording Player Activity Logging (Advanced) Customizable Object Interaction
Top keywords
- call6×4.44%
- salesforce4×2.96%
- vonage4×2.96%
- contact3×2.22%
- contactpad3×2.22%
- embedded3×2.22%
- logging3×2.22%
- advanced2×1.48%
- answer2×