Vonage Business Communications (VBC) ContactPad for Salesforce AppExchange
By Vonage
Vonage Business Communications (VBC) ContactPad is a Salesforce app, with a 2.0 average rating from 5 reviews, with a free plan available, as of Sep 12, 2026.
Vonage Business Communications (VBC) ContactPad is a Salesforce AppExchange app by Vonage. With a rating of 2.0★ from 5 reviews.
AppRanks data: Vonage Business Communications (VBC) ContactPad has been on the Salesforce AppExchange marketplace since 2021 (5 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Vonage Business Communications (VBC) ContactPad is a mixed-rating Salesforce app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Vonage — established developer track record
Cons
- −Average rating below 4.0 (2.0★) — read recent low-star reviews before committing
- −Limited review base (5) — ratings can shift significantly with new feedback
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About Vonage Business Communications (VBC) ContactPad
How Vonage Business Communications (VBC) ContactPad works
For installation instructions, visit the link to the VBC ContactPad support page - https://businesssupport.vonage.com/articles/answer/VBC-ContactPad Available features for Vonage ContactPad include: Automated call logging & call note taking: Auto-log incoming & outgoing calls while in Salesforce and capture notes in call activities while on the Contact record. Embedded Salesforce ContactPad: Keep the dial pad at your employees’ fingertips without toggling between screens. Click-to-connect: Click-to-dial or answer any phone number appearing in Salesforce through the embedded Vonage Business Communications dial pad, & tie the call record to the right contact in Salesforce. Incoming/outbound screen pops with call status: View contact information in real-time for a personalized conversation. For advanced features, listed below, inquire about the Vonage Integration Suite
Click to text/ SMS logging Embedded Call Recording Player Activity Logging (Advanced) Customizable Object Interaction
Key features
- VBC ContactPad, powered by Vonage Integration Platform, seamlessly brings both voice and data into the key sales, customer service, and business productivity applications that your employees use every day.
- Empower your employees, elevate your customer experience, and boost your bottom line by integrating your cloud phone system with the Salesforce data you rely on to run your business.
- For advanced contact management services, greater call control and note-taking features, and customizable tools, try the Vonage Integration Suite. Learn more about it here: https://businesssupport.vonage.com/articles/answer/Vonage-Integration-Suite
Keyword rankings
Vonage Business Communications (VBC) ContactPad ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- Rank #2
- Rank #5
Competitors & alternatives
AppRanks tracks competitor sets per category. For Vonage Business Communications (VBC) ContactPad, the independent listing audit includes a competitive context section, and the full Salesforce app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Vonage Business Communications (VBC) ContactPad?
Vonage Business Communications (VBC) ContactPad is an app for Salesforce. It currently holds a 2.0-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2021. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Vonage.
Is Vonage Business Communications (VBC) ContactPad free?
Vonage Business Communications (VBC) ContactPad offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
What does Vonage Business Communications (VBC) ContactPad integrate with?
Vonage Business Communications (VBC) ContactPad lists 2 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.