Is Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing cheaper?

Both Cadalys Service Management and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing offer paid plans only. Cadalys Service Management starts at paid; Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

Cadalys Service Management (5.0★, 10 reviews) and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing (5.0★, 6 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

AppRanks cannot separate these two on rating — both sit at 5.0★. Cadalys Service Management does carry the larger published review base (10 vs 6). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

Both apps are one-click installs from the Salesforce AppExchange. Cadalys Service Management has the deeper published review base (10 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Cadalys Service Management typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Cadalys Service Management and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

Migration support varies by app and category. Cadalys Service Management and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Cadalys Service vs Sunrise HCM — Salesforce

Cadalys Service Management vs Sunrise HCM

Side-by-side comparison · 24 data points

Cadalys Service Management

5.0·10reviews

Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Cadalys Service Management	Sunrise HCM
Tagline	“Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.”252 chars	“Eliminate data silos between your CRM, payroll, and billing. Sunrise HCM provides real-time visibility into project profitability, employee utilization, and labor costs - all native to Salesforce. Zero payroll fees. No middleware. One source of truth.”251 chars
Description	1200 / 2000 chars60% used	1179 / 2000 chars59% used
Screenshots	—	—
Languages	enja	en
Platforms	Salesforce	Salesforce
Developer	Cadalys, Inc.	Sunrise HCM, LLC
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Cadalys Service Management and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing
Metric	Cadalys Service Management	Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing
Rating	5.0 ★	5.0 ★
Total reviews	★ 10	6
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 5 tiers
Listed features	3	★ 9
Languages	2 supported	1 supported
Listed since	Nov 2020	Oct 2020

Last updated	—	—

3. Features

As listed by each developer

Cadalys Service Management

Fast and easy to configure, deploy and use in your existing Salesforce org or separate org with seamless ITSM/ITIL features
Flexible, scalable approach to ITIL best practices that can be applied both internally to support employees and externally to service customers
Powerful, mature, and scalable CMDB drives insight and excellent in delivery throughout the enterprise.

Sunrise HCM

PROTECT PROJECT MARGINS See real-time project profitability without manual exports. Track billable vs. non-billable time per project as work happens. - Compare actual costs vs. revenue in real-time - Optimize resource allocation instantly
UNIFIED TIME, PAYROLL & BILLING One platform for time, payroll, and billing. Employees log time in Salesforce, it flows to payroll and invoicing automatically. - Managed payroll with ZERO processing fees - Single source of truth for workforce costs
WORKFORCE OPERATIONS FROM HIRE TO PAY Manage recruiting, onboarding, time tracking, compensation, payroll, and compliance natively in Salesforce. - Applicant tracking and automated onboarding - Multi-state payroll compliance included
REAL-TIME EMPLOYEE UTILIZATION Track billable vs. non-billable hours by employee, project, or department to optimize capacity and identify productivity gaps. - Utilization dashboards by employee and team - Make data-driven staffing decisions
ZERO PAYROLL PROCESSING FEES Unlimited payroll runs with no per-check or per-run fees. Transparent monthly pricing with full-service payroll bureau access. - No fees for runs, deposits, W2s, or filings - Compliant in all 50 US states and territories
SEAMLESS PROJECT BILLING INTEGRATION Approved time and expenses flow directly to billing. Support for Time & Materials, Fixed-Fee, and hybrid models. - Generate invoices from tracked time and expenses - Reduce revenue leakage and speed receivables
NATIVE SALESFORCE ARCHITECTURE Built 100% on Salesforce with no middleware or connectors. Your workforce data lives alongside your CRM data. - Works with Sales Cloud, Service Cloud, and FSL - Enterprise-grade security (SOC 1 Type II)
COMPENSATION & BUDGET CONTROL Plan, track, and approve compensation changes. See budget vs. actual labor costs in real-time with scenario modeling. - Live budget vs. actual dashboards - Automated leave accruals and entitlements
MULTI-STATE PAYROLL COMPLIANCE Manage payroll across multiple states with automatic compliance updates as regulations change. No additional fees. - All 50 US states and territories supported - Automatic tax calculations and updates

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Cadalys Service Management	Sunrise HCM
life	Not ranked	#2
payroll	Not ranked	#2
workforce	Not ranked	#2
service management	#12	Not ranked
workflow	#87	Not ranked

6. App details

Long-form description · keyword frequency

Cadalys Service Management

Our purpose-built ITSM app was designed with ITIL standards from day one, leveraging the Salesforce platform to provide seamless configuration, ease-of-use and flexibility without the expense and burden of relying on other platforms. Deploy in your existing instance or a separate org - your choice. Service Catalog: quickly customize and manage your service offerings to your employees, customers, and partners to provide superior value CMDB: Manage all assets (IT and non-IT, and the relationships between them) to run your business in one place Incident Management: Minimize disruptions with powerful routing, workflow, and collaboration capabilities that will help ensure your users get back to work quickly Problem Management: Bring together your team’s collective knowledge to quickly identify, address and prevent future incidents Change Enablement: Assess risks and manage a change schedule for timing, urgency and cost of fixing common problems Monitoring & Event Management: Record, report and respond to state changes. Insight Engine: Leverage Salesforce’s powerful reports and dashboards to give teams and leadership the insights needed to provide superior service more efficiently

Top keywords

management3×1.73%
provide3×1.73%
quickly3×1.73%
service3×1.73%
change2×1.16%
provide superior2×1.16%
salesforce2×1.16%
superior2×1.16%

Sunrise HCM

The Problem: Disconnected Systems Are Killing Your Margins Most professional services and field service organizations manage workforce operations across three or more disconnected systems. CRM data lives in Salesforce. Time tracking lives in one system. Payroll lives in another. Project billing lives somewhere else. The result? Finance teams spend weeks reconciling spreadsheets just to answer: "Was this project profitable?" Sunrise HCM eliminates this data gap entirely. The Solution: Native Workforce Management for Salesforce Sunrise HCM is the only fully native workforce management and PSA platform built on Salesforce. We unify time tracking, managed payroll, HR, expense management, and project billing in one system - giving you real-time visibility into project profitability, employee utilization, and labor costs without manual exports or middleware. Why Sunrise HCM Is Different Zero payroll processing fees. Real-time project margin visibility. One source of truth for CRM, time, payroll, and billing. Transparent monthly pricing. Full-service payroll bureau included. See the Highlights section for detailed capabilities, or contact us to schedule a demo.

Top keywords

payroll5×3.03%
project5×3.03%
lives4×2.42%
billing3×1.82%
hcm3×1.82%
management3×1.82%
salesforce3×1.82%
sunrise3×1.82%

Cadalys Service Management vs Sunrise HCM

Cadalys Service Management

1. Listing metadata

Sunrise HCM

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing cheaper?

Which has better reviews, Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

Should I choose Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

Which is faster to set up, Cadalys Service Management or Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Cadalys Service Management and Sunrise HCM: Salesforce Full Service Payroll, HR, Project Management & Billing?