Cadalys Service Management® vs Multi-Org Security Summary
Side-by-side comparison · 24 data points
Cadalys Service Management®
Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.
Shopifypaid
Multi-Org Security Summary
Analyze and manage security across all of your Salesforce Orgs. Multi-Org Security Summary gives you the ability to manage and support security settings across multiple environments natively on Salesforce.
Shopifyfree
At a glance
| Metric | Multi-Org Security Summary | Cadalys Service Management® |
|---|---|---|
| Rating | 3.6 ★ | ★ 5.0 ★ |
| Total reviews | 5 | ★ 10 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Jun 2020 | Nov 2020 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, Cadalys Service Management® is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Multi-Org Security Summary's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Multi-Org Security Summary offers a free tier (free) while Cadalys Service Management® starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Cadalys Service Management®; mid-market and enterprise merchants with specific feature requirements should evaluate both — Multi-Org Security Summary's 5-review base may include the workflow context that matches your specific use case better than Cadalys Service Management®'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Multi-Org Security Summary audit • Cadalys Service Management® audit
1. Listing metadata
Field-level data| Multi-Org Security Summary | Cadalys Service Management® | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Multi-Org Security Summary
Cadalys Service Management®
Paid #1
—
List Price
73
3. Features
As listed by each developerMulti-Org Security Summary
- Bring together the security health check data from all of your Salesforce Orgs and schedule daily sync so that you always have the most up to date information.
- Analyze trends in security risk and vulnerabilities across your Orgs and dig down into detailed views of the data.
- Assist your Salesforce Admins with Security Tasks and instructions on how to rectify security risks and increase your scores. Using Flow Templates, keep your users up to date and notify them when changes occur.
Cadalys Service Management®
- Fast and easy to configure, deploy and use in your existing Salesforce org or separate org with seamless ITSM/ITIL features
- Flexible, scalable approach to ITIL best practices that can be applied both internally to support employees and externally to service customers
- Powerful, mature, and scalable CMDB drives insight and excellent in delivery throughout the enterprise.
4. Categories & rankings
Shared categories on the same row · in-category position inlineMulti-Org Security Summary
Cadalys Service Management®
—
Human Resources#35 of 153
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Multi-Org Security Summary | Cadalys Service Management® |
|---|---|---|
| workflow | Not ranked | #87 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsMulti-Org Security Summary · 1 changes
- Apr 13descriptionListing copy updated
Cadalys Service Management® · 3 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequencyMulti-Org Security Summary
Multi-Org Security Summary gives you the ability to bring all of the Security Health Check data from all of your Salesforce environments(production & sandbox) into a single org! This allows you to get a clear picture of the security health of your entire Salesforce program and manage your team of Admins more efficiently. Use the app to designate a central security org and ingest the health check data from the child Orgs. As the data collects, you will gain powerful insights into the security health of your Salesforce estate and proactively work to improve your scores. Using the Security Tasks, you can motivate your Admins to ensure best practice is taken when configuring Salesforce and record an audit log of changes to the application. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
Top keywords
- security6×4.26%
- health4×2.84%
- salesforce4×2.84%
- data3×2.13%
- security health3×2.13%
- admins2×1.42%
- check2×1.42%
- check data2×1.42%
- health check2×1.42%
- health check data2×1.42%
- org2×1.42%
Cadalys Service Management®
Our purpose-built ITSM app was designed with ITIL standards from day one, leveraging the Salesforce platform to provide seamless configuration, ease-of-use and flexibility without the expense and burden of relying on other platforms. Deploy in your existing instance or a separate org - your choice. Service Catalog: quickly customize and manage your service offerings to your employees, customers, and partners to provide superior value CMDB: Manage all assets (IT and non-IT, and the relationships between them) to run your business in one place Incident Management: Minimize disruptions with powerful routing, workflow, and collaboration capabilities that will help ensure your users get back to work quickly Problem Management: Bring together your team’s collective knowledge to quickly identify, address and prevent future incidents Change Enablement: Assess risks and manage a change schedule for timing, urgency and cost of fixing common problems Monitoring & Event Management: Record, report and respond to state changes. Insight Engine: Leverage Salesforce’s powerful reports and dashboards to give teams and leadership the insights needed to provide superior service more efficiently
Top keywords
- management3×1.73%
- provide3×1.73%
- quickly3×1.73%
- service3×1.73%
- change2×1.16%
- provide superior2×1.16%
- salesforce2×1.16%
- superior2×1.16%
Frequently asked
Common questions about this comparisonIs Multi-Org Security Summary or Cadalys Service Management® cheaper?
Multi-Org Security Summary is the cheaper option — it offers a free plan (free). Cadalys Service Management® starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Which has better reviews, Multi-Org Security Summary or Cadalys Service Management®?
Cadalys Service Management® has the higher average rating (5.0★ from 10 reviews) compared to Multi-Org Security Summary (3.6★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Multi-Org Security Summary or Cadalys Service Management®?
It depends on what you're optimizing for. Multi-Org Security Summary fits better if you prioritize broader integrations; Cadalys Service Management® is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Multi-Org Security Summary or Cadalys Service Management®?
Both apps are one-click installs from the Salesforce AppExchange marketplace. Cadalys Service Management® has more onboarding documentation maturity (10 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
Multi-Org Security Summary typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Cadalys Service Management® aligns more with early-stage and growth-mode stores (10 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Multi-Org Security Summary and Cadalys Service Management®?
Migration support varies by app and category. Multi-Org Security Summary and Cadalys Service Management® both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Multi-Org Security Summary" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.