Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Conexiom for Salesforce
Conexiom is the only vendor that delivers the Ideal Order Platform - complex data transformation and touchless order processing with 100% data accuracy. Conexiom is a fully automated, purpose-built solution that solves the shortcomings of RPA, OCR, and workflow technologies. Complex Data Transformation Conexiom automates the transformation of millions of digital documents, regardless of the format, complexity, or repeatability, driving over $100B in transaction value on behalf of our customers each year. 100% Data Accuracy Orders and invoices are transcribed with 100% data accuracy at the line level, eliminating costly and error-prone mistakes caused by human error and typical of other automation solutions. Touchless Document Processing Our technology uses 1,400 proprietary machine learning algorithms to eliminate all manual processing of orders and invoices and allows your team to focus on delivering greater levels of customer satisfaction.
Top keywords
- data5×3.65%
- 1003×2.19%
- 100 data3×2.19%
- 100 data accuracy3×2.19%
- accuracy3×2.19%
- conexiom3×2.19%
- data accuracy3×2.19%
- processing3×2.19%
- transformation3×2.19%
