Side-by-side comparison · 24 data points
Easily set assignment and routing rules for standard Salesforce objects Leads, Tasks, Cases, and Opportunities. Control the routing algorithm via Round Robin and weighted modes. Schedule users on an hourly basis.
| Dispatcher | GridMate | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Dispatcher: Round Robin Leads Routing and Case Assignment | GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 14 | ★ 133 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 6 supported |
| Listed since | Aug 2019 | Sep 2019 |
Dispatcher: Round Robin Leads Routing and Case Assignment and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Dispatcher: Round Robin Leads Routing and Case Assignment offers a free tier (free) while GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar has the larger user base (133 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Dispatcher: Round Robin Leads Routing and Case Assignment's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Dispatcher: Round Robin Leads Routing and Case Assignment audit • GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Dispatcher | GridMate |
|---|---|---|
| use cases | #2 | #4 |
| lead | #100 | #48 |
No tracked changes.
Dispatcher: Round Robin Leads Routing and Case Assignment is the cheaper option — it offers a free plan (free). GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Dispatcher: Round Robin Leads Routing and Case Assignment (4.9★, 14 reviews) and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar (5.0★, 133 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar has the deeper published review base (133 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Dispatcher: Round Robin Leads Routing and Case Assignment typically suits early-stage and growth-mode teams based on its published review base (14 reviews). GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar typically suits early-stage and growth-mode teams based on its published review base (133 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Dispatcher: Round Robin Leads Routing and Case Assignment and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Dispatcher: Round Robin Leads Routing and Case Assignment" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
